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The 22nd IT&CMA and 1 7th CTW Asia-Pacific 30 September - 2 October 201 4 Bangkok Convention Centre at CentralWorld Bangkok Thailand Show Preview 29 september 2014 Global MICE and Corporate Travel Industry Reconvene In Bangkok Thailand Ministry of Tourism and Creative Economy of the Republic of Indonesia. IT&CMA and CTW Asia-Pacific is the ideal show for us as 70% of our clients are interested in Asia-Pacific destinations. This is the perfect platform for us to find new business partners and develop new products to market to our clients said Anastasiia Iurina Director of Sales Department from Akfa Service Co. Ltd. This year also features the event s first-ever post-show familiarization trip outside of Thailand made possible with the new support and partnership with Bangkok Airways and the Ministry of Tourism Cambodia where a selection of hosted delegates will receive a chance to fly to Siem Reap Cambodia. The partnership boasts of stronger support garnered from the local Thai sector and further reinforces Bangkok s connectivity to the rest of Asia. IT&CMA and CTW Asia-Pacific will flag off to a positive start tomorrow with more than 800 exhibiting delegates comprising of loyal returning exhibitors and new destinations such as Cambodia and Switzerland as well as buyers selected from 1 000 registrants across MICE Association Luxury Travel and Corporate Travel segments and 50 territories. The optimism and positivity from our 2014 delegations cements IT&CMA and CTW Asia-Pacific as a must-attend MICE event for Asia. The immense interest and robust support in this year s event is undoubtedly a reflection of trust and confidence the international MICE industry has pledged to Bangkok and to Thailand as a top MICE destination in spite of the country s political challenges earlier this year commented Darren Ng Managing Director of TTG Asia Media. Concurring is Nopparat Maythaveekulchai President of Thailand Convention and Exhibition Bureau (TCEB) who said We are more than ready not only to connect your business events to unique success but also to create unbeatable experience from the start to the end of your travels. The unique attributes of our diverse destinations enable Thailand to play host in every season to any business events while delegates can enjoy the country s myriad of cultural and natural attractions. With all the quintessential elements for events and delegates of any nationalities Thailand truly does Connect the World. The show will also boast a significant increase of 18% in booth space by returning exhibitors as a result of an excellent showing in 2013 more than 10 000 business appointments and over 80 business education and networking sessions over the next three days. This is our fifth year attending IT&CMA and CTW Asia-Pacific because the event has been our reliable partner in building Indonesia s brand awareness and increasing our recognition as a top MICE destination in the region enthused Ros Dwi Wahyuni Directorate of MICE & Special Interest Promotion from Focus On Education Delivers Valuable Buyer Segments Attracts Sponsors the CTMPM aims to g ather exper ienced travel managers from around Asia-Pacific to share and discuss their organisations best practices in travel management. We hope this meeting will provide a valuable platform for corporate travel managers to fully engage in high quality discussion and share on the challenges and solutions they face. Spotlighting the educational front CTW AsiaPacific s expert and peer driven conference content continues to be a front-runner with the region s corporate travel professionals. The event remains unparalleled in delivering the largest number of Corporate Travel Managers even attracting registrations from the North American and European Corporate Travel professionals. An advisory panel of experienced regional travel managers together with the Association of Corporate Travel Executives (ACTE) will be offering an impressive speaker line-up and a comprehensive educational agenda that covers topics ranging from data management best practices and benchmarking managing travelers across generations to industry updates and outlooks. Sabrina Deng Purchasing Manager of Beijing Fresenius Kabi Pharmaceutical Co Ltd stressed the importance of keeping pace and engaging in constant learning As a Corporate Travel professional I need to be kept on my toes on the latest industry trends. CTW Asia-Pacific allows me to have in-depth conversations with travel related vendors and through such communications I can better understand their values and operations which makes future cooperation easier. Heading the advisory panel of experienced regional travel managers at the 2nd Corporate Travel Management & Procurement Meeting (CTMPM) Peter Koh Global Category Manager Travel Global Sourcing from Standard Chartered Bank said The 2nd edition of CTW Asia-Pacific s line up of sponsoring organisations include first-time sponsors Oakwood Worldwide Wide and Park Hotel Group as well as returning sponsors Frasers Hospitality and Travelport who had reaped results from sponsoring at the 2013 event. As a supplier who is serious about reaching Corporate Travel Managers in the AsiaPacific we saw the benefits of working with CTW Asia-Pacific as the event has a tailored education programme for the region s Corporate Travel community. The exposure and direct engagement with this coveted audience meant we were able to validate propositions and ensured we deliver the solutions our customers need said Dirk Mertens Corporate Account Director of Travelport. In addition IT&CMA s expanded Association programme now takes place over 2 days from 1 to 2 October and has successfully drawn industry professionals and executives from across the region. Tailored specially for the Associations sector the Association Days IT&CMA includes curated education forums destination presentations business appointments and networking sessions. It is further strengthened by new partnerships with MPI and World PCO Alliance amongst loyal and long-time supporters Australasian Society of Association Executives (AuSAE) Canadian Society of Association Executives (CSAE) and International Congress and Convention Association (ICCA). Site has also joined the IT&CMA and CTW AsiaPacific supporting association line-up and is developing and delivering customised content for the Corporate Performance educational forums. Associations professional development and community or customer engagement have transformed through the years. Through this tailored platform I hope to learn and integrate my new knowledge into our core operations which will benefit my Association s sustainable growth and innovation said Enrique I. Florencio Certified Sustainability Assurance Practitioner Knowledge Management Events Management of Association of Development Financing Institutions in Asia and the Pacific (ADFIAP). The 22nd IT&CMA and 17th CTW Asia-Pacific What You Should Know About Our 2014 BOOTh A1 BOOTh A2 BOOTh B1 Exhibitors BOOTh B1 Komaneka Resorts Indonesia Make your entrance to enjoy charming resorts in Ubud bali called Komaneka. The resorts are carefully created to fulfill upscale travelers expectation for a comfortable stay in a spacious hotel room. Komaneka has 133 units starting from simply chic Deluxe Rooms to the masterpiece of Bisma Residence. All is pleasure with our genuine hospitality that present to you a Wanasmara wedding chapel and three sophisticated function room addresses which anyone would love to call their own. Komang Kariyana Corporate General Manager Grand Hyatt Erawan Bangkok Thailand Dhara Dhevi Chiang Mai Thailand Dhara Dhevi Chiang Mai is a luxurious resort set amongst 60 acres of verdant tranquil grounds. Our beautiful resort is situated on Chiang Mai-Sankampaeng Road approximately 15-minute drive or 11 kilometers from Chiang Mai International Airport. Accommodation at Dhara Dhevi consists of 69 traditional Thai villas with private swimming or plunge pools Jacuzzi tubs and separate showers and 54 colonial suites featuring separate living and bedroom areas with private terraces facing stunning gardens and pool. Jindawan Suphan Director of Sales & Marketing Macau Tower Convention & Entertainment Centre Macau SAR Macau Tower soars 338m above ground offering the best panoramic view of the city. Highlights 500-seat theatre Over 52 000sqf of conference and exhibition space 7 dining outlets including the only revolving restaurant in town The world s highest Bungy Jump listed in the Guinness World Records. Simon Chow Assistant Director of Sales Grand Hyatt Erawan Bangkok is a deluxe business hotel with 380 newly renovated guestrooms and resort-style facilities that is conveniently linked via Sky Bridge to two Sky Train stations. It is also the ideal hotel for MICE events in Bangkok as it offers 14 versatile event facilities. Meanwhile the 213-room Hyatt Regency Hua Hin offers family-friendly resort facilities an award-winning destination spa THE BARAI and MICE facilities set in a relaxing setting. Theeraya Somboon Associate Director of Sales MICE BOOTh B1 BOOTh A2 BOOTh A1 BOOTh B1 Pacto Ltd Indonesia From a tranquil island cruise on a sparkling super yacht to the excitement of an expedition deep into the tropical rainforest your dedicated Pacto team brings the knowledge and expertise to deliver the best. Your Pacto team can arrange private luxury transfers personal assistants translators experienced executive secretaries and much more. A multi-award winner operating since 1967 Pacto provides a service second to none. Umberto Cadamuro Chief Operating Officer Inbound Grand Mercure Bangkok Fortune Thailand Grand Mercure Bangkok Fortune is a newly renovated hotel with 400 refreshing bedrooms 3 restaurants 1 bar daylight lobby & lounge fitness and outdoor pool and a 1 900sqm function space. Convenient access to Subway MRT Rama9 station at its doorstep Airport Rail Link Terminal City skytrain BTS interchange Queen Sirikit National Convention Centre Grand Central Rama 9 Entertainment Complex Embassies and international medical facilities. Darunee Puraya Director of Sales & Marketing Wynn Macau Macau SAR As Asia s leading Las Vegas-style luxury resort and proud recipient of the Forbes Five Star award Wynn Macau continues to raise the bar for excellence. Features two luxurious towers Wynn and Encore with more than 1 000 exquisitely furnished rooms and suites Michelin-star restaurants Chic bars and lounges Spacious multi-purpose convention facilities Two lavish spas Outdoor swimming pool with luscious gardens. Gordon Ho Sales Manager - Leisure BOOTh A3A Duangjitt Resort & Spa Thailand Duangjitt Resort & Spa is set in 36 acres of beautiful gardens in Patong Beach only 200 metres from the seafront. Surrounded by natural beauty and captivating Thai style Duangchanok Convention Hall is Patong Beach s largest conference centre accommodating up to 2 000 people. It offers a range of options from large ballrooms and multiple break-out rooms to intimate boardrooms and generous pre-function spaces. Purimpratch Sukbuayai Assistant Director of Sales BOOTh B1 Meritus Hotels & Resorts Singapore Mandarin Orchard Singapore 1 077 spacious guestrooms and suites including the newly renovated Mandarin Premier Rooms All-new executive club lounge facility - Meritus Club Lounge at Top of the M. Marina Mandarin Singapore 575 guestrooms and suites offering breathtaking views of the Marina Bay Award-winning meeting facilities Grand pillar-less Marina Mandarin Ballroom and the elegant Vanda Ballroom 12 meeting rooms Charlotte Chew Assistant Director of Business Development Indigo Pearl Thailand Indigo Pearl is an award winning stylish 5-star distinctive resort located at Nai Yang Beach Phuket and set amidst lush tropical gardens 3 pools and postmodern art pieces. The perfect combination of Thai inspiration and international sophistication makes Indigo Pearl a distinctive host for business conferences banquets and events of all kinds. The expansive grounds host a vast array of state-of-the-art facilities surrounded by tropical forest and tranquil lotus ponds. Lalida Khanthong Sales Manager BOOTh A2 BOOTh B1 BOOTh B1 BOOTh B1 Four Seasons Hotels & Resorts Thailand Ayana Resort and Spa Bali Indonesia Voted amongst the World s Top Resorts at the 2013 Travel Leisure Readers Awards the 90-hectare AYANA Resort and Spa Bali is perched on limestone cliffs above Jimbaran Bay with a majestic view of a 1.3 kilometer coastline including secluded white-sand beach. Features 78 private pool villas 290 rooms 12 dining venues Thermes Marins Bali Spa 5 swimming pools Perfume-making studio 18-hole golf putting course Tennis pavilion Fitness center Children s centre Retail arcade 6 magnificent cliff-top wedding venues RIMBA Jimbaran Bali a 282-room hotel located on 8 hectares of gardens. Maria Lexantia Cindy Group Sales Executive Banyan Tree Bangkok Thailand Every confirmed group with 25 guest rooms is eligible for the following privileges One complimentary Premier room with breakfast for the organizer One complimentary upgrade to One Bedroom Suite with Club access One complimentary roundtrip airport transfer by limousine. Every confirmed group with 41 and more guest rooms is eligible for the following privileges 30-Minute Cocktail reception for residing participants Two 90-minute massage treatments at Banyan Tree Bangkok Spa Rewarding experience for group organizer. Valid for inquiries from now until 31March 2015. Stay window from now to December 2015. Manop Lobunditkul Director of Sales Travel Trade & MICE Open six days a week Monday to Saturday the Pop-Up at Four Seasons Hotel Bangkok is the place to stop for a glass of wine or two enjoyed alongside the best cold cuts from around the world. The casual venue with brick walls concrete floors and blackboards displaying the day s offerings will feature the main attraction as its centrepiece a rustic wooden table loaded with the best cold cut selections with hams and sausages sliced to order. At Four Seasons Resort Koh Samui s new Bill Bensley-designed Muay Thai training ring guests can learn the basics of the sport or perfect their technique with a professional trainer. And this is no ordinary boxing ring with expansive views of the Gulf of Thailand and the swaying palms below it s our ring with a view . Maytas Jiwalai Associate Director of Group Sales Laguna Phuket Thailand Laguna Phuket Asia s first integrated destination resort boasts a collection of six deluxe hotels luxury villas and residences. Offering a wealth of activities venues including exceptional golf corporate team building exciting water sports fine dining luxurious spas flexible function venues and boutique shopping which combine to create a truly memorable experience for meetings. Getting around the expansive resort is easy with regular shuttle services by bus or ferry. Highlights More than 1 300 guest rooms and villas 24 meeting rooms 1000sqm function marquees Teambuilding programs by Quest 18-hole Laguna Phuket Golf Club Laguna Tours corporate leisure programs 30 restaurants and bars. Prapa Hemmin Director of Sales & MICE and Corporate Events 2 BOOTh B1 BOOTh B1 BOOTh B1 BOOTh B4 LiT BANGKOK Hotel & Residence Thailand The new perspective of hotel design provides special experiences of Bangkok s hotel stay when size is a matter of exclusivity. Located opposite MBK it is a very short walk to BTS National Stadium Ratchathewi and all Siam shopping. Highlights 2 restaurants 1 garden bar 2 outdoor pools Fitness Centre Day spa 79 rooms and 48 residential style suites. Plaeyfar Boonsripra Director of Sales Royal Orchid Sheraton Hotel & Tours Thailand The Royal Orchid Sheraton Hotel & Towers is a prominent venue for the finest events in Bangkok. We are a MICE destination extraordinaire catering to the needs of meeting and incentive planners. Discover 2 724sqm of in-door function space accommodating up to 1 250 guests. Choices include the 1 080sqm contemporary Royal Orchid Ballroom and 472sqm Riverside Ballroom. Off-site events feature Bangkok s mystical and whimsical side with sumptuous catering and live entertainment. Top technology includes a 24hour Business Centre and wireless high speed Internet access in meeting and public areas. Kwanjit Damrongsatayaporn Assistant Director of Sales MICE & Events The Lantern Resorts Patong Phuket Thailand Located in the heart of the world famous Patong Beach the hotel has full business facilities and a total of 105 stylish Pents to suit your everyday leisure and business needs. Jungceylon Shopping Center has over 300 international and local retail shops and restaurants a 3-minute walk to the cinema complex and a 5-minute walk to the Bangla Nightlife Entertainment Walking Street. Pallapa Kidla-iad Director of Sales and Marketing Jane Tour & DMC South Korea Jane Tour & DMC specializes in FIT FAM Tour Incentive Group Tour Package M.I.C.E. Medical Tour Customize etc. Our Busan Office has many different kinds of itineraries such as new winter programs students tour programs autumn tour programs Muju Taekwondo Stay and many more. Moreover we offer the best travel with reasonable prices. Busan is the second largest city in Korea and it has so many attractions such as gorgeous beaches various shopping areas and luxury night life. Heeseon Kim Director of Busan Office BOOTh B1 BOOTh B1 BOOTh B1 Rama Gardens Hotel Bangkok Thailand Step into another world into the tranquility of Bangkok s most popular city resort. Here amid 26 acres of manicured lawns and tropical plants Rama Gardens offers a combination of elegant accommodation fine dining meeting facilities and sporting activities. Above all it shelters guests in a relaxing atmosphere of greenery. Parichat Klomchum Director of Sales BOOTh B5 Phuket Panwa Beachfront Resort Thailand Phuket Panwa Beachfront Resort is the luxury idyllic beachfront resort to be set exclusively on 200-metres private beach in Makham Bay Cape Panwa. Offering an amazingly peaceful gateway through the richness of facilities and tranquillity to retreat yet easy access to many lifestyle options for guests of all ages to live their moment wonderfully the resort is beautifully designed for guest s privacy and tranquillity. An elegant lobby with a spectacular vista of endless Andaman Sea in the hug of Mother Nature makes the moment extraordinary at first sight. All rooms and suites are spacious modern spaces with stylish d cor design inspired by Phuket s Sino-Protuguese. Chaiyapat Intanin Senior Sales Manager - MICE Vana Nava Hua Hin Water Jungle Thailand Vana Nava Hua Hin Water Jungle is Asia s First Water Jungle Concept combining the creation of an exotic tropical environment with world class modern design world class attractions interactive facilities the latest RFID technology and curating An Oasis of Fun for all ages. Located in the historic seaside town of Hua Hin within a short distance from Bangkok our water jungle has over 19 rides and attractions is full of thrilling twists and turns and features some of the world s fastest and most exciting rides and slides by the worldwide industry leader WhiteWater West. Usa Boonchalakulkosol Director of Sales and Marketing BOOTh B1 Tourism New Zealand New Zealand New Zealand s unforgettable mix of breathtaking natural landscapes world-class venues and unique visitor experiences make it the perfect location for business events beyond convention. There s no better place for adventure rejuvenation and inspiration. And because New Zealand is compact and easy to get around you can experience a whole lot in one trip. New Zealand s capability as a destination is set to improve with the announcement of three new convention centres planned for the country and set to be operating by mid-2018. Once completed New Zealand will have significantly increased capacity to host large international events. Cristina McLauchlan Business Events Manager South & South East Asia BOOTh B2h Ramada Plaza Bangkok Menam Riverside Thailand Ramada Plaza Bangkok Menam Riverside s fabulous 220-meter riverside terrace is now newly renovated and ready to entertain. Extending an already spectacular dining experience the terrace leads to an uninhibited panoramic view across the enchanting Chao Phraya River where diners can literally sit or stroll atop the water. The hotel has 22 function rooms with the capacity to cater from 10 to 1 200 delegates at any one time including 2 spacious ballrooms with exceptional views of the river. Incorporating the latest AV technology and further enriched by a selection of tailor-made events like MICE wedding banquets corporate parties product launches you can be assured of a successful event with Ramada Plaza Bangkok Menam Riverside. The hotel is conveniently located 500m away from the Asiatique night market. Jose de Jesus Ting Director of Sales BOOTh B1 Pullman Pattaya Hotel G Thailand You can just dream or you can live your dreams at Pullman Pattaya Hotel G a culmination of traditional Thai and cutting-edge designs for your every passion lushly landscaped with serene tropical gardens and its in-vogue Private Beach Club. Phatcharaporn Boonyai Senior Assistant Director of Sales Corporate & M.I.C.E Novotel Bangkok IMPACT and IMPACT Arena Exhibition & Convention Centre Thailand Novotel Bangkok IMPACT is located in the heart of IMPACT Muang Thong Thani the largest Exhibition and Conference facility in Thailand. The hotel is the perfect complement to the extensive IMPACT complex which includes a 12 000 seat arena and over 140 000sqm of state of the art meetings convention and exhibition space. The hotel consists of 380 rooms and suites in a contemporary and comforting design suitable for both work and relaxation. Tanyaporn Buaklee Director of Sales BOOTh B8A BOOTh B1 BOOTh B1 BOOTh B4 Sapporo Convention Bureau Japan The Landmark Bangkok Thailand Regent Chaam Beach Resort Thailand The Regent Chaam Beach Resort proudly serves their guests The REGENT Way with a genuine flair for hospitality. Care and friendliness are keys to the ample services provided amidst a spacious tropical landscape and Cha Am s longest resort beach. Loved by families for its relaxing facilities combined with tailored activities the resort s laid back ambience also makes it an ideal haven for couples and honeymooners. Nipon Keoydanklang Assistant Director of Sales Set on fashionable Sukhumvit Road in the heart of Thailand s exciting capital the Landmark Bangkok is an established hotel offering five-star facilities and services for both leisure and business travellers. With the Skytrain station located in front of the hotel the Landmark Bangkok is conveniently linked to the city s main commercial district and many of its leading tourist attractions. It also enjoys easy access to Bangkok s major conferences the Queen Sirikit National Convention Center (QSNCC) and Bangkok International Trade and Exhibition Centre (BITEC). The Landmark Bangkok is also within easy access to the domestic and international airports. Wuthiporn Naruemityarn Assistant Director of Sales Gyeonggi Tourism Organization South Korea The Gyeonggi Tourism Organization has prepared its latest version of the incentive brochure and MICE Unique Venue. Gyeonggi also has many historical sites shopping areas amusement park Everland and new industrial sites such as Samsung Innovation Museum and a cosmetic company. Sukhee Choi Assistant Manager CMP Sapporo the capital of Japan s Hokkaido Prefecture was named TripAdvisor 2013 Travelers Choice ranking 7th among the world s top 10 destinations on the rise. Its popularity in Southeast Asia rockets sky-high thanks to new visa facilitation agreements and daily direct flight between Sapporo and Bangkok. Meanwhile Sapporo attains a reputation as an attractive destination from not only world s travelers but also MICE players. Just recently Sapporo became the first host of World Buiatrics Congress in Asia with over 2 000 participants for 2018.The compact and naturally-abundant city offers high quality facilities accommodation and easy access with sufficient flight connections. Ayako Kurosawa Incentive Coordinator 3 The 22nd IT&CMA and 17th CTW Asia-Pacific BOOTh C1 BOOTh C1 BOOTh C7 BOOTh C12 ParkRoyal Hotels & Resorts Malaysia Malaysia Bukit Gambang Resort City Malaysia Bukit Gambang Resort City is a premier integrated destination resort city with multiple attractions in one location featuring 1 866 guestrooms ranging from Studio Suite to Penthouse and a comprehensive meeting facility including a Grand Ballroom with the capacity of 3 100 guests for a sit-down banquet. Attractions within the Resort City are Safari Park home to a large variety of animals and birds in 138-arces of secondary jungle as well as the award-winning Water Park with many exciting and thrilling water activities suitable for all ages. A vast selection of outdoor challenges and recreational activity is available for the adventure seekers. Jazby Gan Sales Manager Marco Polo Hotels Hong Kong SAR TW MICE Event & Destination Management Company Taiwan TW MICE s competitive edge is our focus professionalism local knowledge language advantage and experience. We have always sought to promote and enrich Taiwan as MICE destination and provided access to perfect event experiences in Taiwan. TW MICE is your trustworthy partner as we are the best in the industry and we maintain strong strategic partnerships with suppliers. Through consistent professionalism we ensure you receive every detailed attention you deserve. Don t miss your chance to bring your groups to the new hottest destination Taiwan. Stacy Yang Sales Director Capture the essence of success when you hold your next event at PARKROYAL Hotels & Resorts Malaysia. A professional team of meeting planners and the latest audio visual facilities and amenities promise to lift your events to greater heights. At PARKROYAL Kuala Lumpur choose from two ballrooms and 12 differentsized meeting rooms to hold your functions. PARKROYAL Penang Resort offers you a choice of a ballroom and eight different-sized meeting rooms. A Business Centre with meeting facilities is available for you to hold your meetings at PARKROYAL Serviced Suites Kuala Lumpur. Dee Dee Pok Assistant Director of Sales - MICE 2014 marks a significant milestone for Marco Polo Hotels with the most hotel openings in a decade including Marco Polo Ortigas Manila recently opened by the President of the Philippines in July. Its results have already been phenomenal as the city s only sky hotel offering 316 well-appointed rooms and suites. The spectacular Marco Polo Changzhou China described as an urban oasis surrounded by 19 acres of lush gardens and located just one hour away from Shanghai by highspeed train had its soft opening in late August. Once fully operational the hotel will provide 302 rooms and suites as well as 2 000 square metres of indoor meeting and event facilities. Francesco Wong Group Director of Sales BOOTh C14 BOOTh C1 BOOTh C8 BOOTh C1 Mystifly Consulting (India) Private Limited India Saujana Hotels & Resorts Malaysia For residential meetings that truly impress there is nowhere more inspiring than having your delegation hosted at The Saujana Hotel Kuala Lumpur a deluxe urban resort located 35 minutes from KLIA 5 minutess from Subang Skypark Terminal and nestled amidst 160 hectares of tropical gardens. Saujana s newly renovated 10 function rooms and pillarless Ballroom are designed to provide the ideal venue for your regional conference meeting or teambuilding session with unrivalled views of wellmanicured gardens a scenic lake view or landscaped courtyards. With 75 newly renovated stylish Superior guestrooms complimentary wifi throughout the hotel complimentary parking facilities 7 dining outlets a boutique spa and other added facilities your meeting and event is set to be inspirational at The Saujana Hotel Kuala Lumpur. M. Manimaran Senior Director of Sales and Marketing Oakwood Worldwide Singapore Properties are scheduled to open every year in strategic locations across the region. And just recently we announced a joint venture with Mapletree group that will accelerate the expansion of the Oakwood branded serviced apartment locations around the world. In fact we expect to triple our branded portfolio within the next three to five years supported by US 4 billion of targeted development and acquisition from Mapletree. Attendees will leave our booth with a deeper understanding of our capabilities across the Asia Pacific region and around the world. Lisa Rauch Director of Sales APAC Hotel Maya Kuala Lumpur Malaysia Hotel Maya is a boutique urban resort in Kuala Lumpur Malaysia. Experience this unique 5-star hotel featuring spacious rooms spa trendy food & beverage outlets and many other facilities adding on to the total Maya experience. Located in the hub of the business and commercial districts adjacent to Kuala Lumpur s iconic Petronas Twin Towers Hotel Maya is an epitome of class balanced with a fresh design. The stylish interior of the hotel is finished with bamboo panelling areas that incorporate flowing water and elegant furnishings create an ambience that is both contemporary and compelling. Adrian Tan Director of Sales Mystifly is the world s largest Anywhere-toAnywhere airfare consolidation services company offering airfare content from 900 airlines across 70 countries in local currency. Mystifly is transforming the global airtravel business with its airfare consolidator platform - MyFareBox across 55 countries. Mystifly is launching MyFareBox 5G on 1st September 2014. MyFareBox 5G presents advanced user-friendly features and benefits transforming the ticketing fulfillment process from 2G to 5G. It powers travel agents to source public private and market specific lowest local airfares on a single platform. Global customers increase their operational efficiency and meet their ticketing fulfillment needs in a more organized and efficient way. Harish Chandran AVP Sales BOOTh C6 BOOTh D1 BOOTh C6 Egyptian Tourism Office Egypt Mintcentive India Mintcentive winner of National Tourism Award for No.1 Mice Company in India & Most Creative DMC in India brings with it an entirely new level of travel expertise an unmatched ability to carefully craft itineraries and a passion to deliver unforgettable experiences to incentive travellers in the Indian subcontinent India Nepal Bhutan & Sri Lanka. All clients travelling through us are covered under Commercial & General Liability Insurance Policy for USD2 million per event. Sanjay Malhotra Senior Vice President BOOTh C1 Egypt is a legendary country famous for its ancient civilization with some of the world s most famous monuments including the Giza pyramid complex and its Great Sphinx ancient ruins Memphis Thebes Karnak and the Valley of the Kings. The iconic destinations of Egypt like Cairo Alexandria Luxor Aswan and Hurghada gives every visitor a reason to travel the country to experience its marvelous honeymoon and wedding destinations golf destinations wellness and spa destinations and most importantly the MICE destinations. Dr Adel El Masry Director Park Hotel Group Singapore Opening in Q2 of 2015 and situated at the fringe of the Central Business District Park Hotel Alexandra is near business hubs such as Mapletree Business City and Alexandra Distripark. It is also a short 8-minute drive away from major shopping and leisure destinations such as Vivo city Orchard Road and Sentosa making it an ideal choice for business or leisure travellers. For a quiet retreat to nature Hort Park is just a short stroll away. Thoughtfully designed by award-winning architects and standing on a stylish podium the sleek glass-clad 13-storey hotel boasts 442 elegant guestrooms and suites offer an array of modern amenities. The hotel lobby separated from the main pedestrian entrance by the sleek curved facade of a 3-storey mall Alexandra Central houses a host of fashion dining and lifestyle outlets that will leave you spoilt for choice. Pauline Cheung Group Sales Director BOOTh C10 BOOTh C7 BOOTh D1 1 Mayflower ACME Tours Sdn Bhd Malaysia Mayflower the leading Total Travel Service Specialists is one of the most respected and preferred partners in the travel industry. Mayflower offers a diversified range of travel services and products some of which are exclusive only to Mayflower. Mayflower aims to deliver wow experiences to our customers every time at all customer touch points and be a truly exceptional travel partner. We will therefore continue to innovate and reinvent ourselves to stay at the forefront of the industry. Simon Yep Assistant Manager International Sales Inbound Division Travelite (India) India Regent Taipei Taiwan Regent Taipei is centrally located within ZhongShan s busy financial business cultural and shopping district surrounded by lush forest parks and boutiques of Taiwanese specialty goods. The Regent Taipei features one grand ballroom and nine multi-functional VIP spaces with the capacity to entertain eight to a thousand. The Grand Ballroom and Noble House were newly renovated in September 2013. Sophia Guo Sales Manager International Congress and Convention Association Asia ICCA International Congress and Convention Association is the most global meetings industry association and the leader in the international association meetings sector. ICCA represents the main specialists in organising transporting and accommodating international meetings and events and comprises almost 1 000 member companies and organisations in over 90 countries worldwide. ICCA specialises in the international association meetings sector offering unrivalled data communication channels and business development opportunities. Noor Ahmad Hamid Regional Director Asia-Pacific Travelite (India) specializes in Experiential Travel Customized Luxury Tours Private Charter Services VIP Delegations and MICE Services. We make travel more interesting by including unique cultural connection experiences in our tours. We also offer guaranteed fixed departures and customized tours to experience the most enriching festivals of India a great way to experience the real India. We design unique and authentic team activities themes and entertainment options for incentive tours and conferences ensuring we capture the essence of India in these experiences. Sarab Jit Singh Managing Director 4 The 22nd IT&CMA and 17th CTW Asia-Pacific 2014 Buyers Are From... 36% Europe 50% Asia - Pacific 6% Americas 4% Others 4% Australasia Industry Profile Travel Agents Handling Incentives Destination Management Companies (Outbound) 58 % 36 % Meeting Planners Travel Management Company 35 % 34 % Incentive Motivation Houses Event Planners 33 % 31 % Professional Conference Organisers Corporate Companies with Incentive Programmes 28 % 16 % Others 6 % WIN Advantage Ltd United Kingdom Neil Armorgie CEO Business Pass Travel & Incentive Company Belgium Eric Moris Managing Director DB Communications & Training Italy Gianna Maddalena Brunet CEO First Incentive Travel United States of America Joost de Meyer Chairman & CEO Keness Travel Cambodia Cambodia Sereyroath Sen Managing Director Multisolution Group Poland Justyna Dziegiel Sales & Marketing Manager Agora United States of America Maria Theresa L. Nava Program Director Carnation Travel Services Private Limited India Samrit Maitra Manager Outbound Delta 3 Belgium Bart De Swaef Managing Director Free Style Events Netherlands Ben Gosman Managing Director Experient Singapore Jenny Wan CMP Manager Strategic Sourcing Microsoft APAC MyTours Indonesia Christov Panggahean Director AKFA Service Co. Ltd Russia Anastasia Yurina Director of Sales Department CCD Global Events Limited United Kingdom Martin Rottine International Team Manager Destination of the World (M) Sdn Bhd Malaysia Evie Oh Operation Group Business Development Manager Asia Pacific Global Access Travel Turkey Kaan Erdogan Director Mercury Travel Ltd India Gus Barretto Business Associate New Poland Tour Operator Poland Jaroslaw Makos Project Manager Alma Travel Centre (Australia) Pty Ltd Australia Christopher Reid Managing Director Crystal Events & Incentives South Africa Tes Proos Owner Emirates Holidays United Arab Emirates Manica Radjou Contract Manager HelmsBriscoe United States of America Ivanka Xu Associate Regional Vice President Nowak Adventure Travel SP. Z.O.O Poland Arkadiusz Nowak Chairman Orientours Co. Ltd United States of America Joebert Opulencia President 5 The 22nd IT&CMA and 17th CTW Asia-Pacific Mintcentive (Division of TUI Travel) India Pankaj Hingorani General Manager Prolimit Travel Spain Jose Maria Sanchez-Morente President SOL DOR Travel Agency Spain Teresa Sans Manager UG-Incentives Belgium Eric Schorreels Director of Groups White Sands Tours & Travel United Arab Emirates Sunny Augustine Executive Director Tour2u Holidays Sdn Bhd Malaysia Tan Bing Chu Anne Director OKDO Tours & Travel Indonesia Christina Pakpahan Director Owner Rajah Travel Corporation Philippines Joy Grace Valiao Travel Consultant SOTTOTOUR SA Portugal Jorge Rodrigues Board Member (Executive) Thomas Cook Business Incentives Belgium Claire Gennart Operations Manager Tripware Italy Daniela Linda Mengoni Managing Director Travel Office Flugo Poland Beata Kwiatkowska M.I.C.E Manager PC Tours & Travel Hong Kong SAR Owen Yau General Manager Business Development S.I Travel Cambodia Sothy Seng General Manager Teamtravel Premium GmbH Germany Yuji Andreas Wendler Owner Managing Director Thai Tour Info Co. Ltd Thailand Jirapong Thivawongsakal Managing Director Time For Travel Brazil Eduardo Saboya General Director Travel Warehouse Inc Philippines Jordan Colt P. Aquino Business Development Officer Siam Makro Public Company Limited Thailand Malee Mungsuwan Division Assistant Corporate International Travel and Tours Inc. Philippines Christina Joy Paa MICE Travel Consultant Pauwels Travel Events Belgium Wim Pauwels Managing Director B.D Incentives Ireland Bernard Daly Owner Business Time Scanorama Israel Shali Hizkiahou Director Hermes Fly Ltd Bulgaria Daniela Markova Owner Managing Partner Perspectives & Wish-lists of Our Association Associations professional development and community or customer engagement have transformed through the years. I hope to learn through this platform and integrate this learning into our core operations. This includes new techniques technology trends and new member engagement models for our Association s sustainable growth and innovation. Association of Development Financing Institutions in Asia and the Pacific (ADFIAP) Philippines Enrique I. Florencio Certified Sustainability Assurance Practitioner Knowledge Management Events Management Buyers We are preparing for our triennial world congress that is going to be held in Philippines in 2016 and also preparing two Asia regional events in 2015 and 2017 in South East Asia. We will be organising some pre- and post-show tours to Cambodia Thailand Singapore Vietnam and Indonesia and look forward to meeting the suppliers from these destinations at IT&CMA and CTW Asia-Pacific. International Christian Organisation of the Media (ICOM) Switzerland Dr Jof Calstas Secretary General Hong Kong and Indonesia are shortlisted candidates to host our Asian and Oceania Epilepsy Congress (AOEC) in 2016 and 2018 respectively. I look forward to this opportunity at IT&CMA and CTW Asia-Pacific to meet with the Hong Kong and Indonesian representatives. I would also like to meet with suppliers from China Thailand South Korea Japan and Australia as we are looking to hold our International Epilesy Congress 2019 in the Asian and Oceania region. International League against Epilepsy Ireland Richard Holmes International Director of Meetings I look forward to the expanded Association Day programme which will hopefully show the upcoming trends stimulate fresh ideas and provide me with the opportunity to network with suppliers and fellow peers. Deutscher Steuerberaterverband e.V Berlin Wolfgang Strothe Director Asia is an up and coming region. China Japan Thailand Singapore and Korea are interesting candidates for meetings and conventions for international associations like us. I look forward to meeting with these suppliers for an in-depth understanding. European Union of Medicine in Assurance and Social Security Berlin Hans-Werner Pfeifer Senior Vice President Member Scientific Committee One key challenge I hope to accomplish for my association at IT&CMA and CTW Asia-Pacific is how to maintain membership and relevance in today s changing market of outsourcing offshoring and large amounts of free online data that is available immediately. Quest International Users Group Australia Daniel J Strassberg Executive Director Asia Pacific 6 The 22nd IT&CMA and 17th CTW Asia-Pacific 2014 Corporate Travel Managers On... Travel Management Topics They Are Interested In... New trends in the hotels and airlines industry Delivering and creating value in service throughout Asia Managing travel budget and meeting travellers expectation and requirements Transforming events and meetings from ordinary to extraordinary Travel Safety and Security New technology and trends in travel service providers Corporate travel policy CTW Asia-Pacific Sponsors Named as the Best Regional Hotel Chain at the 23rd and 24th TTG Travel Awards Park Hotel Group is one of Asia Pacific s most progressive hospitality groups.The Group has a portfolio of 10 properties with access to over 3 300 rooms in Singapore China Hong Kong and Japan under the luxury Grand Park and the upscale Park Hotel brands. Planning its opening of two new properties in Singapore in 2015 Park Hotel Alexandra and Park Hotel Farrer Park the two new build hotels are centrally located to serve the needs of discerning corporate travellers with close proximity to business hubs and Central Business District. It is also well-connected to leisure attractions. Visit us at Booth D1 to find out more. Meet our Exhibitors They Want To Meet... TrAvEl AgEnCy 60% Hotels 10% Tourism Boards 10% DMCs 20% Airlines 10% Travel Agencies Oakwood Worldwide is positioned to support the rise in corporate travel both to and within Asia Pacific enabling us to deliver accommodation solutions for both shortterm and extended stay requirements in most major cities. With a presence in 85 countries across the globe and a network of more than 325 apartment providers in Asia Pacific we are able to support this extensive inventory and exceptional personal service to deliver mobility experience that allows our clients to settle in so quickly in foreign and unfamiliar locations. We deliver this service by providing our clients with both local market knowledge as well as ensuring corporate travel managers a seamless end-toend management of their entire global accommodation programme. Visit us at Booth C8 to find out more. 20% Travel Management Companies 10% Technology Solution Providers 10% Ground Fleet Travel Services 10% Hospitality Services Consolidators Frasers Hospitality Pte Ltd is a leading provider of premium serviced apartments and hotel residences with more than 92 properties in 49 key gateway cities worldwide. Frasers intrinsic understanding of the importance of excellence in service and innovation to meet the evolving needs of corporate travellers is reflective in the number of prestigious accolades garnered over the years. These include Asia s Leading Hotel Residences and Singapore s Leading Serviced Apartment Brand by World Travel Award Best Serviced Residence by Best of Malaysia Travel Awards and several Travellers Choice Awards by TripAdvisor. For more information please visit www. or speak with us during the CTW AsiaPacific Coffee Break on 1 October from 10.30am to 11.30am at the Open Space outside Lotus Suites 3 and 5. Agricultural Chemicals (M) Sdn Bhd Malaysia Vivian Ong Executive Secretary Continental Automotive Components Malaysia Sdn Bhd Malaysia Koh Siok Mei Senior Executive Secretary Staar Alliance India Jatti Bhatia General Manager HR and Admin Apple China PR Hamish Wang Travel Manager Bristol Myers Squibb China Brian Gao Senior Buyer Emerson Network Power Philippines Abegail Jamito Travel Supervisor - Asia Bosch Thailand Michael Beck Corporate Travel Manager Asia-Pacific Christian Dior Corture China PR Julie Zhou Administration Manager Britannia Industries Limited India Nandan Bhatia Head Administration & Facilities Mazda New Zealand New Zealand Swee McGowan Executive Assistant to M.D GE Healthcare China PR Rachel Ruan Sourcing Leader Credit Suisse Singapore Lena Khoo Vice President Global Travel Department Travelport is the platform that is redefining travel commerce for our customers. We power travel on a global scale by connecting buyers and sellers through traditional online and corporate channels using the most advanced travel technologies and platforms in existence. We provide unrivalled content including scheduled airline flights low cost carriers hotels rail providers or airline ancillaries like seats bags and on-board Wi-Fi. We re transforming the way your chosen travel agency can access this content by developing innovative and intuitive tools to search compare and book the most relevant travel choice for you. We are transforming payments with our pioneering automated payment solution a joint venture ownership of eNett. We continuously look for new opportunities in relevant adjacencies like big data to redefine our business and reinforce our value to our customers. To find out more come along to our coffee break on Wednesday 1st October 2014 14 50 15 20 and speak to our Travelport representative Dirk Mertens. 7 The 22nd IT&CMA and 17th CTW Asia-Pacific Legend IT&CMA CTW Asia-Pacific Exhibitor IT&CMA Buyer (Association) IT&CMA Buyer (MICE and Luxury Travel) Media CTW Asia-Pacific Corporate Travel Manager CTW Asia-Pacific Conference Delegate Speaker Trade Visitor Event highlights 29 Sept 1 130 2000hrs 1 Oct IT&CMA and CTW Asia-Pacific 2014 Friendly Golf Game Invited Delegates Association Day An expanded 2-day Association Programme for Associates Executives and Professionals featuring educational forums with curated topics supported by MPI World PCO Alliance and other industry partners business appointments destination presentations and hosted networking luncheons and dinners. 1300 1 900hrs Forums 0900 1030hrs 1045 1145hrs Pre-Show City Tours Lotus Suite 5 Level 22 From China to India The Role of a PCO in International Association Meetings Looking Further Going Farther 1350 1525hrs Exhibition hall Level 22 See page 10 for synopsis & speaker details 30 Sept 0830 1530hrs Lotus Suite 9 Level 22 CTW Asia-Pacific Travel Management & Procurement Meeting Invited Delegates Business Appointments Sessions 1530 1 705hrs Exhibition hall Level 22 Destination Presentations 1300 1530hrs Lotus Suite 7 Level 22 Invited Delegates IMEX - MPI - MCI - IT&CMA Future Leaders Forum 1 15 1215hrs Lotus Suite 12 Level 22 1 Official Press Conference CTW Asia-Pacific Darren Ng Managing Director TTG Asia Media Thailand Convention and Exhibition Bureau Thai Airways International Public Company Limited Conference Sessions Lotus Suite 7 Level 22 1300 1530hrs Lotus Suite 7 Level 22 Invited Delegates 7th Asia for Asia Rock the Generations 1530 1600hrs Pre-Function Area outside World Ballroom Level 23 Networking Coffee Break for Exhibitors Buyers and Corporate Travel Managers 1600 1610hrs World Ballroom Level 23 Opening & Welcome Remarks - Darren Ng Managing Director of TTG Asia Media CTW Asia-Pacific Industry Presentation 1030 1130hrs 0900 1000hrs 1130 1230hrs Boosting the Adoption of Self-Booking Tools 1350 1450hrs Travel Safety and Security in an Uncertain World (In collaboration with ACTE) Defining the Lowest Logical Fare (In collaboration with ACTE) See page 11 for synposis and speaker details 1610 1 710hrs World Ballroom Level 23 Keynote Address What else can go wrong Are we still in the people business 1 710 1 725hrs World Ballroom Level 23 Briefing for Exhibitors Buyers and Corporate Travel Managers 1 730 1815hrs Exhibition hall Level 22 Buyers-Meet-Sellers Coffee Break by Frasers hospitality 1450 1520hrs Open Space outside Lotus Suites 3&5 Level 22 1000 1030hrs Open Space outside Lotus Suites 3&5 Level 22 Coffee Break by Travelport 1530 1 730hrs Exhibition hall Level 22 1 900 2130hrs Queen Sirikit National Convention Centre Business Appointments Opening Ceremony & Welcome Reception Absolute happiness hosted by Thailand Convention & Exhibition Bureau Get the hang of Thailand s sanook (fun-loving) culture as the grand opening of IT&CMA and CTW Asia Pacific 2014 takes on a festive and friendly vibe with the absolute certainty you ll be blissed out by the party. With a Thai twist to this year s theme party with funfairstyle festivities ideal for rubbing shoulders with the movers and shakers of the global MICE industry while getting your first taste of Thai-style fun with coconut bowling Ferris wheel and merry-go-round. All this amid the sheer range of great food prizes and surprises. Wait no more. Get yourself a real dose of Absolute Happiness . 0900 1800hrs Exhibition hall Level 22 Exhibition 8 Media Briefings Lotus Suite 9 Level 22 CTW Asia-Pacific 0900 1 100hrs Exhibition hall Level 22 Business Appointments 0930 - 1000hrs Laguna Phuket 1030 - 1 100hrs Thailand Convention & Exhibition Bureau (TCEB) 1 130 - 1200hrs Thai Airways International Public Company Limited 1400 - 1430hrs Thailand Incentive and Convention Association (TICA) 1500 - 1530hrs Park hotel Group 1000 1030hrs Open Space outside Lotus Suites 3&5 Level 22 Coffee Break Lotus Suite 7 Level 22 Conference Sessions 1130 1230hrs To Travel or Not to Travel 1400 1500hrs 1530 1630hrs One World One TMC 1630 1 730hrs Managing Stakeholder Relationships within the Organisation 1200 1345hrs Buyers Lounge Exhibition hall Level 22 Driving Travel Compliance with Gamification hosted Luncheon See page 11 for synposis and speaker details 1500 1530hrs Open Space outside Lotus Suites 3&5 Level 22 (For Buyers Corporate Travel Managers & Media Or By Invitation Only) 1 900 2130hrs The Sukosol Bangkok Coffee Break hosted Dinner Exhibition 0900 1800hrs Exhibition hall Level 22 0900 1 700hrs Exhibition hall Level 22 Fondly dubbed the musical hoteliers of Thailand The Sukosol Bangkok has committed to host the Hosted Dinner for IT&CMA and CTW Asia-Pacific 2014 delegates once again. Offering guests a luxury hotel experience balancing contemporary elegance with Thai hospitality and style expect to experience the unique Sukosol artistic experience and creativity found nowhere else in Thailand. 2200 2400hrs Sofitel So Bangkok IT&CMA Business Appointments Media Briefings Lotus Suite 9 Level 22 1030 - 1 100hrs Airport of Thailand Public Company Limited 1 100 1 400hrs Lotus Suite 3 Level 22 1 130 - 1200hrs Taiwan Tourism Bureau Late-Night Function Full Moon Party Jointly Hosted by TTG Travel Trade Publishing and Sofitel So Bangkok IT&CMA and CTW Asia-Pacific 2014 Official Late Night Function at So AACVB Meeting Invited Delegates IT&CMA and CTW Asia-Pacific Media Feedback Session - Darren Ng Managing Director of TTG Asia Media 1 400 1500hrs Lotus Suite 9 Level 22 2 Oct ITCMA_LNF_Invite.indd 1 15 9 14 12 25 pm Association Day Forums Lotus Suite 5 Level 22 0900 1030hrs 1045 1145hrs Learning from Success Association Meetings in Thailand Adding Value with Sustainable Events (In collaboration with MPI) 1350 1525hrs Exhibition hall Level 22 1230 1345hrs Delegates Bar Exhibition hall Level 22 13th Sticky Awards Lunch The annual Sticky Awards applauds the ingenuity and innovative efforts of IT&CMA and CTW Asia-Pacific delegates who have delighted their peers with unforgettable exciting exhibits booths functions promotions individual personalities and green efforts at the year s event. Business Appointments Sessions See page 10 for synopsis & speaker details Corporate Performance Day Awards include Stickiest Function Stickiest Promotion Stickiest Buyer Stickiest Corporate Travel Manager Stickiest IT&CMA Speaker Guru Stickiest CTW Guru Stickiest Corporate Booth Stickiest National Pavilion Stickiest Green Booth and Stickiest Green Article. Be sure to vote for your favorites before the luncheon. Forums 0900 1030hrs 1045 1145hrs Lotus Suite 1 Level 22 1 3-5 Oct Post-Show City Tours Chiang Rai Siem Reap Phuket First ever out-of-Thailand post-show destination Innovative in Incentive Travel (In collaboration with Site) Incentive Meetings Business & Pleasure (In collaboration with MPI) 9 The 22nd IT&CMA and 17th CTW Asia-Pacific Education highlights KEYNOTE ADDRESS 30 September 1610 - 1 710hrs world Ballroom Level 23 What else can go wrong Are we still in the people business within the dynamism of our modern day s MiCe industry responding to changing traveller behaviour expectations disruptive technology and negative publicity such as natural disasters civil unrest transport accidents is becoming humanly challenging for all stakeholders. Making sure consumer perceptions are factual balanced and timely is not only a compassionate duty but also a business need equipping every individual to positively manage their circumstances and outcomes not only boosts staff confidence but also enables the organisation and industry to ride out these challenges and bounce back stronger than before. Tourism s Master of Disaster Bert Bow-Thai van walbeek will discuss how talent management and crisis management are interlinked and why safety and security is more important today than ever before. Keynote Speaker Bert van Walbeek Managing Director The winning edge ASSOCIATION DAY FORUM 1 and 2 october 2014 1 october 0900 - 1030hrs Forum 1 Lotus Suite 5 Level 22 From China to India The Role of a PCO in International Association Meetings As associations mature they are increasingly looking beyond their own shores when it comes to holding association meetings. with a focus on China and india this session discusses how PCos can play a role in helping associations collaborate with international counterparts to hold their meetings overseas. Moderator Speakers Simon Pryor Principal Professional Learning and Certification Advisor Australasian Society of Association executives (AuSAe) Australia Alicia Yao General Manager iMe Consulting China Monimita Sarkar Managing Director Kw Conferences india 1 october 1045 - 1 45hrs Forum 2 Lotus Suite 5 Level 22 1 Looking Further Going Farther Based on the ASAe Foundations research paper Achieving Global Growth this session will look at five successful global growth practices for associations and how these can be adapted for national and regional growth as well. Speaker Panellists Simon Pryor Principal Professional Learning and Certification Advisor Australasian Society of Association executives (AuSAe) Australia Robin Lokerman Former Chairman ASAe Foundation and Group President MCi Group Singapore hugo Slimbrouck Director of Strategic Partnerships ovation Global DMC Belgium 2 october 0900 1030hrs Forum 3 Lotus Suite 5 Level 22 Learning from Success Association Meetings in Thailand A case study of how a large-scale association meeting was successfully held in Thailand including the challenges faced the unique opportunities that the destination offered and other major considerations. 2 october 1045 1 145hrs Forum 4 Lotus Suite 5 Level 22 Adding Value with Sustainable Events what are the driving trends in sustainability at association events and how they can add value and impact to your events Learn from practical case studies from the institutional events world review what your peers are doing and how it supports their mission and delivers member value. Discover new innovations enhancing event experience through areas such as food sourcing technology platforms and fresh communications campaigns and evaluate how even the content structure of leading events now increasingly focuses on solving the world s sustainability challenges in this interactive session. Moderator Speaker Speaker Per Ankaer President world PCo Alliance Professor Apirag Chuangsuwanich President Society of Plastic and reconstructive Surgeons of Thailand Roger Simons CMP Group Sustainability Manager MCi Group Singapore CORPORATE PERFORMANCE FORUM 3 October 2013 0900 - 1030hrs Forum 1 Lotus Suite 1 Level 22 1 Innovative in Incentive Travel Boost the effectiveness of your incentive travel programme with innovative new ideas and learn from success stories. This session will discuss the opportunities that cruises hold and feature case studies of creativity in incentive travel 1045 - 1 145hrs Forum 2 Lotus Suite 1 Level 22 1 (In collaboration with MPI) Incentive Meetings Business & Pleasure incentive meetings have been proven to be an important way of delivering business results for corporations through the improved performance of sales staff. however the design of incentive meetings varies from 100% leisure to meetings that incorporate formal business aspects into the agenda. This session will explore the benefits of various possibilities for incentive meeting designs. Additionally the session will examine the positive and negative aspects of different models for incentive meetings. Speakers Joost de Meyer Chairman First incentive Travel inc. the US Rajeev Kohli Joint Managing Director Creative Travel india Speaker Gareth Gallagher events Director Asia cievents hong Kong 10 In addition to the Association Day Forums and Corporate Performance Forums programmes available there will be 8 CTW conferences sessions and one industry presentation from 1 to 2 October 2013 for Corporate Travel Professionals who are in charge of managing the corporate travel programme for their company. CTW ASIA-PACIFIC CONFERENCE SESSIONS 1 and 2 October 2014 1 october 0900 - 1000hrs Lotus Suite 7 Level 22 CTW Asia-Pacific Industry Presentation This high-level session will look at the trends around the region affecting the industry now and over the next 12 months with a specific focus on travel policy and compliance. As the corporate travel landscape continues to evolve this session will also take a closer look at the growing importance of getting your travel policy right and key challenges to consider in ensuring policy compliance. Speaker Andi Budd vice President & General Manager (Singapore Thailand Taiwan & Multinational Sales JAPA) American express Global Business Travel 1 october 1030 - 1 130hrs Session 2 Lotus Suite 7 Level 22 (In collaboration with ACTE) Travel Safety and Security in an Uncertain World in a world where natural disasters civil unrest and travel accidents are real risks how can the corporate travel managers best fulfill their company s duty of care obligations The new notion of SoLoMo (Social Local Mobility) will also be discussed by a panel of experienced corporate travel managers. Moderator Benson Tang regional Director Association of Corporate Travel executives (ACTe) hong Kong Speaker Michael Molloy Global Category Principal Travel and expense Management rio Tinto Singapore Yuko Sugiyama Director PwC Japan Geetha Arekal regional Travel head (APAC) Northern Trust india 1 october 1 130 - 1230hrs Session 3 Lotus Suite 7 Level 22 Boosting the Adoption of Self- Booking Tools online self-booking tools offer a multitude of benefits over traditional offline methods. however getting employees to accept and embrace the idea of self-booking takes more than just having the right technology in place. This session brings together corporate travel managers to share their diverse experience with self-booking tools. Moderator Speaker Sarah-Jane Tempest National Account Management Leader. FCm Travel Singapore Michelle Tan Travel Manager Asia-Pacific oracle Corporation Singapore Olive Chu Purchasing Manager Tetra Pak China 1 october 1350 - 1450hrs Session 4 Lotus Suite 7 Level 22 (In collaboration with ACTE) Defining the Lowest Logical Fare with organisations implementing stronger policy controls around the use of lowest logical fares what does this mean to travel managers how do you define this term for your organisation how do low cost carriers factor into this decision-making process and how receptive are your travellers to it Moderator Benson Tang regional Director Association of Corporate Travel executives (ACTe) hong Kong Speakers Amarnath Lal Das General Manager india Travel Accenture india Julie Murphy Senior Director of Sales BCD Travel hong Kong 2 october 1 130 - 1230hrs Session 5 Lotus Suite 7 Level 22 To Travel or Not to Travel The corporate travel manager s primary responsibility is to manage travel but are there situations in which you can or should discourage travel what role can technology play potentially replacing travel and to what extent is this feasible 2 october 1400 - 1500hrs Session 6 Lotus Suite 7 Level 22 Managing Stakeholder Relationships within the Organisation The success of any travel programme requires the buy-in of travellers as well as senior management. This session deals with the effective communication and influencing skills that you will need when talking to your key stakeholders. Speaker Speaker Kevin Iwamoto vice President of industry Strategy Lanyon United States Sarote Phornprapha Ph.D executive Director head of executive MBA Program Sasin Graduate institute of Business Administration Chulalongkorn University Thailand 2 october 1400 - 1500hrs Session 7 Lotus Suite 7 Level 22 One World One TMC There are equally strong cases for and against the idea of engaging a single travel management company worldwide. in this facilitated roundtable session we invite travel managers to debate the topic by sharing our views and experience. 2 october 1630 - 1 730hrs Session 8 Lotus Suite 7 Level 22 Driving Travel Compliance with Gamification Gamification is a concept that has made its rounds within the corporate travel industry but does it work This session will start by exploring the history of gamification is it really new or has it simply become more explicit with technology and examine why Asia is the perfect playground for gamification. with several case studies to understand how companies are already using gamification to motivate and engage employees the session will also explore strategies on how gamification can be leveraged to align incentives and increase travel compliance. Moderator Panellists Speaker Kevin Iwamoto vice President of industry Strategy Lanyon United States Lena Khoo vice President Global Travel Department Credit Suisse Singapore Michael Molloy Global Category Principal Travel and expense Management rio Tinto Singapore Robert Zepeda Ceo Playbasis Thailand 11 The 22nd IT&CMA and 17th CTW Asia-Pacific Incorporating Luxury Travel The 23rd IT&CMA and 18th CTW Asia-Pacific 29 Sep 1 Oct 2015 Bangkok Convention Centre at CentralWorld Bangkok Thailand Participate At The World s Only Mark Your Calendars IT&CMA The Leading International MICE Event Centered In Asia-Pacific Exhibitors MICE & Luxury Travel Buyers MICE & Luxury Travel Buyers Association Professionals & Executives Media MICE Association & Luxury Travel CTW Asia-Pacific The Leading Corporate Travel Management Conference For The Asia-Pacific Exhibitors & Sponsors Corporate Travel Managers Conference Delegates Media Corporate Travel apac Doublebill Event In MICE And Corporate Travel Organised By Supported By Host Country Official Airline Official Venue Industry Partner Technology Partner CTW Asia-Pacific Gold Sponsor CTW Asia-Pacific Sliver Sponsor Endorsing and Supporting Associations Official Media Media Affiliates Contributing Media CONTACT DETAILS Exhibitors Buyers Media Corporate Travel Managers exhibitors buyers media ctm TTG Events TTG Events is a business group of TTG Asia Media Pte Ltd TTG Asia Media Pte Ltd 1 Science Park Road 04-07 The Capricorn Singapore Science Park II Singapore 11752 Telephone 65 6395 7575 Fax 65 6935 0896 General contact itcma ctw Website 12