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Australia on screen Now FlyiNg For Monday s feature I n c o r p o r a t i n g Ta b s o n Tr a v e l CLICK HERE AKL to VVO KHV LED Click Here Tuesday 25 June 2013 Issue 2633 bula a330 now flying akl to fiji and beyond NZ On 787-9 Routes and Configuration Air New Zealand has today revealed details about its long-awaited game changing 787-9--naming Shanghai Tokyo Perth Honolulu and Papeete among the routes to be operated by the new aircraft. NZ chief executive Christopher Luxon says the multi-purpose 787-9 aircraft represents a significant growth opportunity for the carrier and opens up the prospect of expanding its Pacific Rim footprint . Another key feature of the aircraft is the addition of 16 rows of Skycouch seats to the 787-9s which will see the unique seats offered on NZ s Asian routes for the first time. Luxon says the carriers has undertaken a lot of research to come up with four distinct seating options designed to meet customer expectations across the markets the 787 will serve. NZ s new 787-9s will be configured with a Business Premier cabin and new Premium Economy seats with a 41 pitch a 5 wide arm rest and a leg rest and extendable foot support. Back in economy there s the 16 rows of Skycouch seats as well as a customised version of the standard 787 seats featuring a slim line seat back to enhance the feeling of space sculpted upholstering and a more flexible headrest . Luxon says the addition of the 787s to NZ s fleet means the airline will be able to offer a consistent product experience across its long-haul fleet. The first 787-9 is set to roll off the production line at Boeing in Seattle next month and due to join the NZ fleet mid-2014. NZ Skycouch Solution PRIVATE TOUR Beijing On A Plate Air New Zealand is reviewing its options of how best to distribute its Skycouch product through the GDSs as the carrier announces there will be 16 rows of Skycouches on its new 787-9 aircraft. We re engaging with the trade to work through what those options would look like says Nick Judd NZ s general manager government corporate and distribution sales. The Skycouch is a unique and very important product for us and our ultimate aim is to make it as easy and simple to sell through the trade as it is for other channels. Judd says the trade distribution still accounts for a significant proportion of the carrier s long-haul sales and that NZ is eager to find a Skycouch solution for travel agents. The trade is still very important particularly on long-haul routes and in order to make sure we re firing on all cylinders in terms of sales we absolutely need a solution--as well as the trade s support to sell the expanded Skycouch offering. Travel Today understands the carrier will be consulting with its trade partners on the matter moving forward. Music To Fly To Music streaming service Spotify has compiled a list of songs it says are perfect to calm the nerves of frazzled flyers with a little help from an anxiety psychologist in London. The psychologist has found that breathing in time to music with a low bpm lowers heart rate blood pressure and anxiety and apparently Adele s Someone Like You is very close to the optimum 60 bpm. Other songs on the Calming Music to Fly to playlist include Pure Shores by All Saints the Chilli s Scar Tissue and David Bowie s Space Oddity. Asia Haze Update 3 Days 2 Nights from NZD299pp S TO P O V E R PAC K AG E S AVAILABLE NOW Anti-rudeness Campaign Click Here 0508 4 China Your gateway to China The Paris Chamber of Commerce is giving Parisians a lesson in manners to combat their perceived rudeness. The six-page Do you speak Touriste pamphlet has been distributed to taxi drivers waiters hotel managers and sales people outlining cultural codes and spending habits of visitors plus a few handy foreign language greetings reports Reuters. Prevailing southerly winds are driving smoke haze away from Singapore where the air quality has improved since the weekend s unhealthy PSI (Pollutant Standards Index) levels says the National Environment Agency. The haze has made its way north to Malaysia where a state of emergency was declared in some southern regions on the weekend however the PSI is currently at normal levels and everything is running as normal adds Tourism Malaysia s Zalina Ahmad. The haze is present across the country reaching the Pahang Terengganu and Kelantan east coast states says the NTO. Fires mostly man-made to clear forest for plantations are still burning in Sumatra s Riau province. 6 Pages This Issue News......................................p1 p2 p4 Cruising Today................................. p3 Last man standing pics ................... p5 Air New Zealand.............................. p6 Qantas has been voted Best Airline Australia Pacific Region World Airline Awards 2013 experience our a330 ife on demand - for all Tue 25 Jun 13 P2 NZ Outlines New-look Distribution Team Air New Zealand s Rafael Sandoval (pictured) will take on one of the two new sales manager agency roles in the carrier s restructured distribution team joined by new NZ recruit Karl Bradford who is currently with Vodafone. Sandoval will lead NZ s commercial strategy in agency relationships and is responsible for the Flight Centre House of Travel and Mondo head office accounts. At the same time Bradford who starts with the carrier 22 Jul will head the operational strategy for NZ s agency relationships and takes on the Stella and First Travel Group accounts. Andrew Harrison has accepted the new role of groups sales manager responsible for reviewing enhancing and implementing NZ s group sales strategy. Nick Judd NZ s gm government corporate & distribution sales says Harrison has done a great job building strong relationships in the Stella brand over the last five years and will utilise his strong skills and experience gained in previous roles to drive improvements in its group sales area . He will continue his Great Race Hawai i responsibilities. The restructure will also see Peter Li return from China to take on NZ s new Asia strategy manager role effective 05 Aug. He will be responsible for driving outbound sales to China and Japan and ensuring NZ maximises its sales under the Cathay Pacific Alliance. Meanwhile Jo Austad is taking up a role as NZ s performance improvement manager responsible for driving the development and implementation of tools to support NZ s sales team. FAA Gadget Changes Wotif Profit Downgrade Accommodation website Wotif has downgraded its profit expectation as revenue shortfalls in its Asia and Rest of World business take hold. Our core Australian New Zealand accommodation business has maintained some momentum with an expected small topline TTV growth despite a lacklustre domestic retail environment says Wotif Group chief executive Scott Blume who adds that its focus on Asia and content strategies are targeting initiatives to get its Asia business growing again. Wotif now expects profit after tax for the financial year ending 31 Jun to be AUD50.5-51.5 million down from AUD58 million in FY12. The group s board has endorsed a strategic review completed by Blume and initiatives will be progressively implemented into the business says a market update. The US Federal Aviation Administration is reportedly set to ease restrictions on in-flight use of electronic devices but has delayed a recommendation until Sep to complete a safety assessment. If passed the FAA policy will reportedly allow the use of gadgets such as e-readers during taxi take-off and landing--which is currently not allowed on most US airlines. However the report will not address the use of mobile phones in-flight says the Wall Street Journal. NZ WLG-MEL Fares Air New Zealand has Seat Bag fares ex WLG to MEL from 289 for sales to 25 Jun. Levels are valid for travel 22 Jul-25 Sep 07 Oct-11 Dec and 21 Jan-16 Apr. Kiwis Up Through MEL Pa s s e n g e r nu m b e r s t h ro u g h Melbourne Airport grew 9% in May including a 5.2% growth in Kiwis. The airport introduced the first phases of its new self service check-in system with Air New Zealand during May with 14 new kiosks and says later this year it will introduce self-service bag drop facilities. The new technology is part of a broader program of investment that will transform our facilities to support passenger growth it says. Senior Account Manager Government Drive Air New Zealand s highest revenue government portfolio Strategically manage a challenging national government portfolio to deliver profitability and results Leadership and management opportunity three direct reports Wellington location As the Senior Account Manager Government you will drive and present a compelling solution to our strategically important and highest valued government clients with a key focus on account retention sales optimisation and high customer satisfaction. Commercially astute you will champion and build a value proposition to all of the government portfolio delivering transparency around financial and marketplace performance whilst driving Air New Zealand s profitability and competitive offerings. As a self-starter you will target business growth and have the discipline to analyse and execute the competitive plans to market. Why not partner with us today Don t miss out. For more information contact Sunny Visser on (09) 336 2269. To be considered please apply online via our careers website https careers.airnz.co.nz job 105786TT Applications close Sunday 30 June 2013. See page 6 SQ Sell VS Stake to DL Oman Online Training Be one of 40 agents to experience the Oman Sidetrip of a Lifetime Famil in November Singapore Airlines has completed the sale of its 49% stake in Virgin Atlantic Ltd to Delta Air Lines. Commercial arrangements between SQ and VS from codesharing frequent-flyer programme and cross participation to reciprocal lounge access will remain in place. Meanwhile DL and VS say the new deal (which has just been given the nod by EU Commission and US Department of Justice) will see the pair offering 108 codeshare routes with seamless connections to 66 UK and US destinations from 03 Jul. Best Jobs Awarded Click here for more Tourism Australia has named the winners of its Best Jobs in the World competition with six state winners and VA s High Flyer ambassador. The winners are from the US UK Brazil Ireland France and Canada and take up the positions later this year. careers your journey starts here careers.airnz.co.nz Tue 25 Jun 13 Page 3 CruiseNZ AGM Earn Commission On Niche Excursions A new commissionable tool for shore excursion bookings has recently launched--and it s available to Kiwi agents to help their clients book the tours best suited to them at an affordable price. Triptelligent is the brainchild of former US cruise executive Rinat Glinert and German consultant Joern Steinbeck and offers small operators of shore excursions a one-stop selling platform--and agents the opportunity to earn money from selling these trips to their clients. Agents refer their clients to the website and the agent remains the owner of the relationship once their client has booked excursions. The tours are on average 30% cheaper than those available for booking onboard cruise ships. We know that travel agents time is valuable--and we offer them a way to provide personalised service to their clients without all the back and forth investigation that they have to do today says Glinert. Consultants have seen their market share decline across a range of products in recent years however agents can still show their worth to clients by matching them to the right cruise product and offering a personalised service with a tech-touch she adds. Travel agents are important sales partners for Triptelligent. They know that they can strengthen their client relationships by saving them money and providing personalised options. Glimert says it s a known contradiction in the industry that cruise guests sail with 5000 other people on a ship but want to have an individual experience on shore and the small operators have been without a central channel for those visitors to book those excursions--until Triptelligent. Triptelligent bridges the desire of cruise guests to choose from many individual affordable experiences and to provide these options in a professional and trusted environment she says. For details see triptelligent.com Auckland s potential as a fly cruise destination will be highlighted at the Cruise New Zealand annual general meeting 05 Aug. This year s conference themed Why Cruise New Zealand will be held at the Auckland Museum and will include a tour of the new Shed 10 Cruise Terminal on Queen s Wharf. A yetto-be-named international cruise line executive will host the event with Tourism Industry Association of New Zealand chief executive Martin Snedden. TIANZ has been charged with advocating on cruise issues in New Zealand. iscover D souTh aMerica Jan - Mar 2014 Discover the diverse continent of South America and travel in country-house style on an award-winning British cruise line. Click here for details Lunar New Year Cruise Carnival UK Changes MSC Cruises has a seven-night Lunar New Year Mediterranean cruise departing Marseille 26 Jan and priced from 779pp s t inside. The themed cruise on MSC Splendida will offer guests one Asian-inspired dish at each meal lanterns and Chinese knots themed music and a Baccarat table in addition to its standard cruise offering. There are also options for an 11-night journey on the MSC Fantasia priced from 1109pp s t. ISSN 1176-5275 Travel Today (incorporating Tabs on Travel) is published by Tabs on Travel Ltd New Zealand. Ph 64-9-415 8111. news traveltoday.co.nz tony traveltoday.co.nz Click Here to Subscribe All contents are copyright and must not be transmitted or copied without specific approval. PO Box 305-167 Triton Plaza North Shore City 0757 New Zealand. Bld F 14-22 Triton Dr Albany North Shore City 0632 NZ. The restructure at Carnival UK continues with the appointment of three new directors across P&O Cruises and Cunard Line. Earlier in the month the roles of Cunard managing director Peter Shanks and P&O Cruises managing director Carol Marlow were disestablished and both will leave the company in Sep. Jeremy Tait will be insight director of both brands from 01 Jul while Chris Edington joins P&O Cruises as marketing director and Angus Struthers takes on the same role for Cunard from the end of Aug. None of the new directors have previous experience in the cruise industry and Carnival UK chief commercial officer Gerard Tempest says their proven blue chip backgrounds within marketing and communications will bring new focus creativity and insight to its leadership team . NZ p 7410 er pers on sha 15 - 25 days fr om re twin shore excursions included Azamara SE Asia Classic Antarctica Adventure World has 1590 off an Antarctica XXI Classic Air Cruise departing 07 Dec. The seven-day trip priced from 12 119pp s t includes six-nights cruising along the Antarctic Peninsula flying over Cape Horn and the Drake Passage. See adventureworld.co.nz GO Holidays has a 13-night Vietnam and Thailand sailing on the Azamara Journey priced from 3949pp s t for sales to 31 Jul. The 13-night Azamara Club cruise departs Hong Kong 21 Jan for Singapore and includes Hanoi (Halong Bay) Hue Ho Chi Minh City Bangkok and Ko Samui. Clients booking an oceanview stateroom or above will receive USD1000 onboard credit. GO has details. call cruise holidays 0508 CRUISE (278 473) (09) 523 7788 CruiseHolidays.co.nz Cruise the hawaiian islands 9 night cruise holiday from 3 529pp 15344_26 09 914 4675 cruising goholidays.co.nz clicK hErE For dETails discover more about mid 2013 - fijiairways.com Gansevoort In Vegas Tue 25 Jun 13 P4 Little Poly Agent Deal The Little Polynesian Resort in the Cook Islands has an agent offer including one free night and 60% off the nightly rate for every other night stayed for sales to 31 Jul. There s a minimum two-night stay and the offer includes tropical breakfast use of snorkelling equipment kayak use and stand up paddle boarding. Rates start from 252 pn for up to two adults. The offer s valid for travel to 30 Aug. Contact World Resorts of Distinction sales wrd.com.au EY s SITA Deal GO Tahiti On Sale eBrochures 14 Day free trial Try the Digital Press eBrochure technology for 14 days aBsoluTely free. Live URLs email and video links GO Holidays has Tahiti packages on sale to 28 Jun in conjunction with Air Tahiti Nui. Four nights on Papeete staying at the Radisson Plaza Resort is from 1299pp t s and seven nights on Moorea is from 2069pp t s. All Moorea bookings receive a Tahitian black pearl pendant. The packages are valid for travel to 30 Nov unless otherwise specified. Caesars Entertainment Corporation and the Gansevoort Hotel Group will open the upscale Gansevoort Las Vegas on the Las Vegas strip early next year. It will be the only standalone boutique resort at the center of the strip and Caesars says glitterati and everyday guests alike will get the VIP treatment. If the names sounds familiar but you can t place the brand the Kardashian sisters lived at the Gansevoort Hotel in New York for one of their latest television series. Following a USD185 million renovation Gansevoort Las Vegas will feature 188 Parisian apartment-style guest rooms including 19 suites. The property will feature an intimate lobby space redesigned lobby bar ultralounge retail outlets and casino and a destination restaurant overlooking the strip. Gansevoort Las Vegas feature another first for Las Vegas--Drai s Beach Club and Nightclub which will sport a 65 000 square-foot indoor outdoor nightclub and rooftop pool experience offering panoramic views high above the strip. The property will replace Bill s Gamblin Hall & Saloon. See caesars.com. Etihad Airways has signed a new 10-year strategic partnership with IT and communications provider SITA providing the airline with the latest global infrastructure solutions. The Abu Dhabi-based carrier is also adopting SITA CrewTablet which cabin crew will use to access passengers and operational data via tablet computers--and is working with the provider to establish new connectivity solutions to boost efficiency at the gate. Hotel Commission Bonus A n a nt a r a i s of fe r i n g dou bl e commission of 20% for reservations made between now and 31 Oct using the brand s GDS chain code GA. Scenic AKL Airport TMC Account Manager part-time Looking for work life balance Work part-time four days a week Strategically grow a mix of our valued new and established TMC client base Nationwide focus domestic travel required Auckland location We re growing and we need you to help us drive our future success. on investment As the Travel Management Company (TMC) Account Manager you will drive and present a compelling travel solution to our TMC clients with a key focus on account retention sales optimisation and superior stakeholder management. Commercially savvy you will champion and build a value proposition to your strategic portfolio delivering transparency around financial and marketplace performance whilst driving Air New Zealand s profitability and competitive offerings. As a trusted advisor your strong relationship management skills will enable you to provide tailored advice and lead processes to obtain strategic action on your client portfolio. Why not partner with us today Don t miss out. For more information contact Sunny Visser on (09) 336 2269. To be considered please apply online via our careers website https careers.airnz.co.nz job 105712TT Applications close Tuesday 2 July 2013. 12 pages from plus 120 GST Multiple brochure rates available Digital Press Ph 09 309 0065 peter digitalpress.co.nz Diary JUNE Emirates Agent Training Wellington Tue 25 The Mercure Hotel Kent Room 0900-1230 or 1330-1700. Christchurch Wed 26 The Rendezvous Hotel 0900-1230 or 1400-1730. Christchurch Thu 27 The Rendezvous Hotel 09001230 or 1400-1730. AUGUST Australian Tri-state Workshop 20-21 Melbourne Victoria. Industry The Scenic Hotel Group will open the 142-room Heartland Auckland Airport hotel on 01 Jul. The three-star property formerly the Bella Vista Express Hotel will be Scenic s 17th hotel and is located 3km from Auckland Airport. We re excited to be putting the Heartland stamp on the property starting with a complete redesign of the food and beverage area that will begin almost immediately says Scenic executive director Lani Hagaman. Patrick Mottie has been appointed general manager for Heartland Hotel Auckland Airport. He was previously the general manager of Christchurch s Heartland Hotel Cotswold. LON Themed High Tea The Goring in London has a Coronation themed afternoon tea complete with an Earl Grey Tea macaroon chocolate modelled on the Queen s crown plus Eton Mess and Coronation chicken in the sandwiches says Londontown. Meanwhile the Dorchester is hosting Wimbledon themed afternoon teas in Jun and Jul with tennis inspired pastries and cakes during the tournament fortnight 22 Jun-07 Jul. See londontown.com careers your journey starts here careers.airnz.co.nz from 27 june air pacific will become fiji airways Flight Centre s Last Man Standing Tue 25 Jun 13 1 P5 Suppliers from across the industry turned out for Flight Centre s mid-winter Last Man Standing supplier function on Fri which was played out on the familiar ground of the Rydges STK bar. Flight Centre New Zealand executive general manager Mike Friend thanked attendees for their support over the last six months saying the company is gearing up to close its best year since 2008. 2 3 4 I m sure most of the industry has had a good year as well and we want that to continue every year. We want to get out of the boom and bust cycle he says. Flighties product manager Josh Duncan was charged with refereeing at the business end of the evening--which eventually saw Marija Tolj of Trafalgar pip Sam Morrah from Contiki for the trophy at The Bluestone Room around 0300. Experience won on the day says Duncan. 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 1. Dan Coleman of G Adventures receives the trophy for winning Dec s Last Man Standing title. 2 Qantas New Zealand boss Igor Kwiatkowski with Flight Centre s Mike Friend. 3 Melissa Bannister from Carnival New Zealand and Fiji Airways Shannon Currie. 4 Flight Centre duo Doug Gordon and Josh Duncan with Darren McGregor from Air France KLM 5. Emirates Mike Costello with Stan Bennetto from Malaysia Airlines. 6. Koby Jonas from Emirates with Air Tactics Lichelle Vito 7. Cheesy grins from Flight Centre s Simon McKearny and Jodie Burnard. 8. Emirates Lynda Tudor with Faye Spooner from Air Tahiti Nui and Etihad s Roshnie Chiba. 9. Leanne Cheesman from United Airlines with Tourism Ireland s Mary Galway and Gareth Williamson of China Airlines. 10. Joe O Sullivan from Cruise World with Globus Steve Ovens and Troy Ackerman. 11 Rafael Sandoval from Air New Zealand and Flight Centre s Dave Coombes. 12 Gareth Williamson from CI and EY s Roshnie Chiba. 13 Trafalgar s Marija Tolj and Fri s Last Man Standing winner with Globus Steve Ovens. 14 New Partners EK s Chris Lethbridge with Igor Kwiatkowski from QF. 15 Flighties Dave Coombes with Wendy van Lieshout from World Travellers and Adventure World s Dave Nicholson. 16 Darragh Walshe from Hawaii Tourism with Mantra s Sara MacLeod HA s Nigel Bale Suzanne Conradie from SAA and EK s Mike Costello. 17 Richard Baker from SQ with Air NZ s Rafael Sandoval. 18 Cathay Pacific s Vanessa Traille with Michelle Carelis from HA and FJ s Nick Dew. 19 Mike Friend with the winner of the previous Last Man Standing Dan Coleman of G Adventures. 20 Captain Aloha Rusty Williss with Travel Today s Jess Harkins and Faith Thumath. 21 Rebecca Slee of QF with Contiki s Tony Laskey. 22 Team Intrepid Alison Mead Leah Johnston and Tom Svensen. gidday sunshine Find the sun in Caloundra Mooloolaba Maroochydore Noosa and more. Now flying non-stop to the Sunshine Coast until 13 October 2013 Book your clients today Travel Today Tuesday 25 June 2013 Page 6