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TTG associations 10 GUIDE TO Large unique venues 19 DESTINATIONS China South Korea and Australia Ravi Chandran Rigorous preparation and understanding how to deliver a unique experience for delegates make all the difference in a bid says Ravi Chandran who will welcome the 24th Asian & Oceanic Congress of Obstetrics and Gynaecology as congress president to Sarawak this June. By S Puvaneswary APRIL 2015 MCI (P) 085 05 2014 EDITORIAL Karen Yue Group Editor (karen.yue ttgasia.com) Xinyi Liang-Pholsena Assistant Editor TTG Asia (liang.xinyi ttgasia.com) Hannah Koh Assistant Editor TTG Asia Online (hannah.koh ttgasia.com) Paige Lee Pei Qi Assistant Editor Singapore (lee.peiqi ttgasia.com) Kathy Neo Copy Editor (kathy.neo ttgasia.com) S Puvaneswary Editor Malaysia Brunei (puvanes ttgasia.com) Mimi Hudoyo Editor Indonesia (idmfasia cbn.net.id) Greg Lowe Thailand (ttg thegreglowe.com) Oliver Slow Sid Dhartha Myanmar (oslow99 gmail.com siddhartha.ttgasia gmail.com) Prudence Lui Hong Kong Greater China (prului yahoo.com) Caroline Boey China & Special Projects (caroline.boey ttgasia.com) Marianne Carandang Rosa Ocampo The Philippines (marianne.carandang ttgasia.com rosa.ocampo gmail.com) Shekhar Niyogi Rohit Kaul India (shekhar.niyogi ttgasia.com rohitkaul23 gmail.com) Feizal Samath Sri Lanka Maldives (feizalsam gmail.com) Redmond Sia Goh Meng Yong Creative Designers Lina Tan Editorial Assistant SALES & MARKETING Michael Chow Group Publisher (michael.chow ttgasia.com) Jonathan Yap Senior Business Manager (jonathan.yap ttgasia.com) Mervin Lee Business Manager (mervin.lee ttgasia.com) Stephanie So Business Manager (Hong Kong stephanie.so ttgasia.com) Cheryl Tan Corporate Marketing Manager (cheryl.tan ttgasia.com) Stephanie Toh Marketing Executive (stephanie.toh ttgasia.com) Cheryl Lim Advertisement Administration manager (cheryl.lim ttgasia.com) Carol Cheng Asst Manager Administration & Marketing (Hong Kong carol.cheng ttgasia.com) PUBLISHING SERVICES Tony Yeo Division Manager Haze Loh Senior Creative Designer Lynn Lim Web Executive Carol Wong Senior Circulation Executive OFFICES Singapore TTG Asia Media Pte Ltd 1 Science Park Road 04-07 The Capricorn Singapore Science Park II Singapore 117528 Tel 65 6395 7575 fax 65 6536 0896 email contact ttgasia.com Hong Kong TTG Asia Media Pte Ltd Unit 2011 20 F Harbour Centre 25 Harbour Road Wanchai Hong Kong Tel 852 2237 7888 fax 852 2237 7227 TTG ASIA MEDIA PTE LTD Darren Ng Managing Director Raini Hamdi Senior Editor (raini.hamdi ttgasia.com) To win be unique A failed bid takes its toll not only on your pocket but on your ego So said the association chief in our Profile this month Ravi Chandran who won the 24th Asian & Oceanic Congress of Obstetrics and Gynaecology for Sarawak which will take place in June. Ravi should know having failed previously in a four-horse contest for that congress in 2007. But rather than coil away to nurse his ego Ravi called on his will and wit to learn from the mistake and find out what it is that members really want in a congress in order to win in the next round. He learned quickly that one of the key factors is a destination that offers something different in other words unique. As we know the choice of destination helps bidders clinch an event and can make or break the number of attendees to a congress. It also helps tourism to the country. But with travel being no longer the privilege of a lucky few and with the new generation wanting new experiences it is no wonder that Ravi found that basically delegates were bored of attending congresses in big cities . In a new Decision to Attend Study Phase One a collaboration among the International Association of Exhibitions and Events Professional Convention Management Association and The Experience Institute polling online 7 171 responses from current and potential attendees 50 per cent of attendees combine attending a meeting with a vacation opportunity resulting in additional roomnights. Another half of attendees bring someone with them multiplying overall spend. Three-quarters of attendees take advantage of destination offerings by getting out and about with Gen Y Millennials leading the pack at 85 per cent. Eight in 10 will recommend the destination exhibition and or event to others if the experience is positive. And three-quarters of attendees will consider returning to the destination for leisure travel if the experience is positive. While it does take a lot to make a congress a success I believe the question of having it in a destination unique to the association s members has become ever more pertinent. And it cannot just stop once the destination choice has been made organisers also must seek unique venues in the destination to bring delegates to. And what better way to start than by reading our Guide to large unique venues in Asia this issue All rights reserved. No part of this publication may be reproduced in whole or in part without written permission of the publisher. MCI (P) 185 05 2014 Printed by Times Printers Pte Ltd 16 Tuas Avenue 5 Singapore 639340. Raini Hamdi Senior Editor PROFILE Ravi Chandran Rigorous preparation and understanding how to deliver a unique experience for delegates make all the difference in a bid says Ravi Chandran who will welcome the 24th Asian & Oceanic Congress of Obstetrics and Gynaecology (AOCOG) as congress president to Sarawak this June. By S Puvaneswary 7 GUIDE TO Large unique venues in Asia End your search for special venues that can accommodate large gatherings. TTGassociations reporters in the region put on their searchlights and come up with this list of large unique venues that will enable you to show off the destination and your hospitality in style 10 DESTINATIONS 19 Stronger support from the top Australia s quest for international business and association events will get a leg up with the national government s recent decision to lend more backing to event pitches and bids. Paige Lee Pei Qi reports Shanghai up a notch Association meetings and congresses can expect higher PCO standards and options galore with the city s massive infrastructure development drive. Caroline Boey reports 22 Offering more than just Seoul Secondary destinations Daejeon Gunsan and Songdo City with their niche industries are being enhanced and thrusted in the MICE limelight. Hannah Koh reports 25 DEPARTMENTS 1 3 6 To our readers News On the shelves 16 Case studies 28 How to P&O launches conferences division Pacific Pearl News By Paige Lee Pei Qi Cruise operator P&O Cruises is aiming to boost bookings by almost three-fold with the launch of a conferences division. P&O Cruises director of sales Ryan Taibel said the move comes as it prepares to expand its fleet from three to five ships with the addition of Pacific Aria and Pacific Eden in November this year. The cruise line saw a surge in meeting bookings in 2015 particularly from the retail and pharmaceutical sectors and associations he said. While bookings to-date from the sector stand at 4 000 Taibel said P&O is targeting 12 000 meeting delegates in 2016 with meetings of 100-200 delegates as its prime target. Forty per cent of the overall ship itineraries offer short breaks of two to five nights he shared adding This shows that we are serious about having meet- ings or incentives on board our ships because we know that duration is one of the key considerations for this group of people. The current trend in MICE is that incentive groups will reward their top achievers with seven-night cruises but generally for conferencing on cruises meeting planners go for three to four nights. Taibel said the expanded fleet would also enable P&O to offer cruises from Australian ports including Sydney Brisbane Melbourne Adelaide Fremantle and Cairns as well as regional ones like Singapore and Auckland. Highlighting that cruises are more affordable than land tours Taibel said a price comparison between a three-night meeting on land including all group extras would cost an estimated minimum of A 1 059 (US 822) per delegate compared with A 906 for a cruise. P&O cruises has produced a conference brochure highlighting the features of its meetings at sea and the facilities on its ships the new Pacific Eden and Pacific Aria. Singapore EXPO gets large meetings The Singapore EXPO Convention and Exhibition Centre together with its convention wing MAX Atria are hosting some of the largest international events to be held in Singapore this year which are expected to attract over 50 000 foreign visitors. US-based Jeunesse a direct selling company that specialises in skincare products will hold its annual incen incentive conference the Jeunesse Global Expo Unite Annual World ConferConfer Arlando line-up fits Singapore s knowledge-based economy vision HelmsBriscoe enters Philippines US MEETINGS procurer firm HelmsBriscoe has entered the Philippines. Butch Cabalu manager for global accounts predicts significant business in the Philippines from religious events product launches and corporate accounts. One of its biggest bookings so far is a 10 000 pax religious event in 2016 where 2 000 of the participants will be from overseas he said. The company will not charge associations or groups contracting its services but earns through the standard industry placement fee of 10 per cent from partner hotels. Associations are promised they will not receive higher quotes from hotels if they partner HelmsBriscoe. They can also protect themselves from overbudgeting for events or falling short of room reservations because HelmsBriscoe will tap its network of associates globally to fill in excess bookings said Christopher Crame manager for global accounts. Marianne Carandang ence in September. The conference is expected to attract over 10 000 international delegates. New-to-market events held in March included the 1st International Brain Stimulation Conference 2015 which brought together medical practitioners and experts specialised in this field. Another inaugural event Radiology Asia 2015 which comprises a scientific meeting alongside an exhibition featuring the latest innovation in medical imaging technology will be held in May. Aloysius Arlando CEO of SingEx Venues the management company of Singapore EXPO and MAX Atria said The robust line up of business events represents our ability to reach into the key verticals that are aligned with Singapore s vision of becoming a knowledge-based economy while concurrently generating significant spin-offs for the tourism and MICE industries. TTGassociations April 2015 3 News MACEOS on membership drive By S Puvaneswary Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS) is set to attract more professional conference organisers (PCOs) and hoteliers to join its association in a bid to have a bigger voice for the business events industry regulate the industry and strengthen its membership structure as well as engagement with the government. MACEOS intends to organise training programmes in 2H2015 and members will benefit through reduced fees revealed its CEO Amos Wong. The association has close to 80 members at present comprising largely exhibition organisers according to its president Vincent Lim. Other members include conference organisers service providers for exhibitions and conferences and venue owners. The government has given MACEOS the mandate to conduct specific training courses under the Human Resources Development Fund which caters to the exhibition and conference industries as well as event management and destination management companies. Advertorial ONE MINUTE Association Days IT&CM China Now Over 2 Days From 15 to 16 April 2015 with IT&CM Events Association Day Forum Topics This year s forums feature 10 notable speakers and cover topics that help Associations get more out of their meetings in terms of destination selection greater revenues and international cooperations while also inspiring Association leaders to consider new membership models for future success. Forum 1 Destined for Success Choosing a Meeting Destination Explore global best practices and learn from CVBs experience in winning and hosting international association meetings. Forum 2 Changing Times Call for Changing Membership Models Learn about global membership trends and what they mean for China. Forum 3 International Cooperation for International Association Meetings in China Learn how the Chinese member of an international federation played a key role in bringing its high-profile congress to China in this session. Forum 4 Driving Greater Revenue from Association Meetings Discover strategies to help maximise and realise the revenue potential of the next association meeting and help secure a sustainable future for associations. Destination Presentations Learn about why you should hold your next association meeting or event at one of these attractive destinations. You will also discover the available support you can get from these NTOs CVBs . Use mobile apps to your advantage event planners Mobile apps are becoming increasingly critical to large events and conferences but meeting planners have not learnt how to maximise the full potential of such technology for better communication according to a report on the subject. American Express (AMEX) Meetings & Events report Great Expectations The Evolving Landscape of Technology in Meetings communication and scheduling ranked among the most important features within a meeting app for approximately 80 per cent of meeting planners and attendees. Sharing the findings of the report Danielle Puceta director AMEX Meetings and Events said Everyone is in the mobile app game now and it is more about what needs to be included in the app and how to make it work rather than whether you have it or not. However Puceta pointed out that event planners have yet to fully utilise the ability of mobile apps. Citing an example she said Let s just say if there is a sudden change in the conference schedule it would be so easy for planners to simply shoot a message out via the app but they are not at that stage yet. Mobile apps are still in its early days. There is so much potential that planners can tap on but now there is still a lot of discussion on what needs to be included in an app and what is not necessary. As it takes two hands to clap 15 April 1400 1420hrs Guilin 1430 1450hrs Berlin 1500 1520hrs Taiwan IT&CM China 2015 will be held at the Shanghai Convention & Exhibition Center of International Sourcing from 14 to 16 April 2015 in co-location with CTW China The Leading Corporate Travel Management Conference For China. To participate visit www.itcmchina.com 4 TTGassociations April 2015 delegates also have to be motivated to download the app. Puceta said the study showed that instant mobile access to the event schedule is the killer app feature that will ensure delegates download the meeting app. However she cautioned that planners must ensure ample Wi-Fi access for attendees or the app can backfire and lead to dissatisfaction. Paige Lee Pei Qi On the shelves Hyatt guests get complimentary Wi-Fi Effective since February 14 2015 Hyatt Regency Hong all Hyatt hotels and resorts worldKong Tsim Sha Tsui wide have provided free Wi-Fi to guests independent of booking method or loyalty programme participation on an unlimited number of mobile devices or laptops in guestrooms and social spaces. Platinum and Diamond Hyatt Gold Passport members will receive a free upgrade to premium Wi-Fi service in those spaces wherever available and guests will have the option to purchase premium service in those locations. Nearly 90 per cent of Hyatt hotels around the world have made investments in their networks in the past three years. Staying connected through technology is a critical part of productivity and keeping in touch with loved ones especially while away travelling said Carina Chorengel senior VP of brands and commercial strategy Hyatt Asia-Pacific. With free Wi-Fi for all guests at all Hyatt hotels and resorts guests can worry less about their Internet connections and focus on the things that matter most. The sign-on process to access free Wi-Fi will vary by property. While free Wi-Fi is available in guestrooms and social spaces such as lobbies and Hyatt-operated restaurants it does not extend to meeting rooms where bandwidth demand varies by the number of event attendees. New exhibition centre boosts Sendai s MICE venue options A new major exhibition and event centre has opened in Sendai providing one more venue for large-scale conventions in the city. The Sendai International Center Exhibition Building incorporates a main hall of 3 000m2 and has a capacity of 2 560 people and four 200m2 meeting halls each with space for around 200 people. Column-free and carpeted the main hall has been designed to meet the needs of a range of events while the adjoining Sendai International Center Conference Building has a 755m2 main hall and 12 meeting rooms of various sizes. There are relatively few facilities in and around Sendai that are able to hold comparatively large-scale conventions which is what we are primarily targeting said Akira Takahashi director of Sendai city s Economic Affairs Bureau. Sendai already has around 30 halls and exhibition facilities as well as 25 large hotels with meeting rooms but the operators of the new centre hope to take advantage of the proximity of Tohoku University which is a fiveminute walk away and is attracting an increasing number of conventions and events. The centre also benefits from its location in the heart of the city Takahashi said. A fourminute walk from the main Sendai Station the city is just 90 minutes from Tokyo by bullet train and only 20 minutes from Sendai Airport aboard the Airport Access Train. Delegates at events will also be able to take advantage of a number of famous hot springs including the 1 400-year old Akiu Onsen rated in the top three in all of Japan. Julian Ryall What s on offer AsiaWorld-Expo Marco Polo Gateway AsiaWorld-Expo 6 TTGassociations April 2015 AsiaWorld-Expo Hong Kong is offering a special full-day meeting package for its Runway 11 venue. Priced at HK 650 (US 84) per person the package includes coffee break and lunch. A minimum booking for 300 pax is required and a 10 per cent service charge applies. Alternatively event planners can utilise Runway 11 through a daily rental priced from HK 74 980 plus a minimum F&B spend of HK 65 000. Terms and conditions apply. Contact (852) 3606-8888 or sales asiaworld-expo.com for more details. Marco Polo hotels Book a MICE event with any of the three harbourside Marco Polo hotels in Hong Kong Marco Polo Hongkong Gateway and Prince hotels in 2015 to get a free iPad mini. Until June 30 2015 for a MICE event confirmed with a total minimum spending of HK 132 000 (US 17 019) on accommodation rooms only and any usage of function spaces with 20 rooms and above with the event to be held on or before September 30 2015 a complimentary iPad mini will be offered to the organiser. In addition a special MICE meeting package rate is offered for meetings with 10 accommodation rooms and above. Five per cent discount on guestroom rate will be offered for the next visit on or before December 15 2015. The three Marco Polo hotels full-day and half-day meeting packages offer complimentary use of LCD projector and high-speed Wi-Fi along with a dedicated catering team. For reservations or further information email mice.hkh marcopolohotels.com or call (852) 2113-3203. Ravi Chandran Profile Profile Watching and waiting Rigorous preparation and understanding how to deliver a unique experience for delegates make all the difference in a bid says Ravi Chandran who will welcome the 24th Asian & Oceanic Congress of Obstetrics and Gynaecology (AOCOG) as congress president to Sarawak this June. By S Puvaneswary Will this be the first AOCOG for Malaysia Actually it will be the third time for Malaysia. Kuala Lumpur hosted the sixth AOCOG in 1974 and the 16th AOCOG in 1998. We are excited because this will be the first time we re hosting AOCOG outside Kuala Lumpur and one of the very few times AOCOG will be held in a secondary destination. Why Sarawak Being different was part of our strategy to win this congress. If we had chosen Kuala Lumpur as the venue we would not have stood out from competing bids. We chose Kuching because it has a state-of-the-art convention centre with a million-year-old natural rainforest literally at our doorstep and it is also in Borneo a name that conjures up images of jungles headhunters and mystique The Obstetrical and Gynaecological TTGassociations April 2015 7 Dr Ravi Chandran (3rd from Left) with his peers at a conference in Sri Lanka last year Society of Malaysia (OGSM) bid for this congress in 2007 but lost to Taiwan. What were the lessons learnt It was an eye-opener. I led the team that went to the AOFOG (Asia & Oceania Federation of Obstetrics and Gynaecology) General Assembly in Tokyo in 2007 to present the bid and went up against Thailand Hong Kong and Taiwan. We assumed that as in the past if the representative spoke clearly in good English and presented his case well and with logic the country would win. But that didn t happen. It was a rude awakening and we learnt from that experience that we had to go in well prepared and with a better strategy. Did you try again at the General Assembly in Auckland in 2009 No A failed bid takes its toll not only on your pocket but also on your ego We decided to use the 2009 General Assembly as a learning opportunity to understand what the executive council council members and elected representatives from each member country really wanted a congress to have. That year I was also elected to the AOFOG executive board as the honorary treasurer. On hindsight this was fortuitous as this position gave me better access and insight to the executive and council members thought processes which made it easier to lobby for the 2015 congress. What did you learn Basically delegates were bored of attending congresses in big cities. So we had to offer something that would be very different and excite the imagination of voters. We were cognizant of the fact that delegates wanted practical scientific content and also a better representation of speakers from across the AOFOG region. Issues such as dietary requirements were also uppermost in the minds of delegates and we resolved that we would respect the needs of Muslims Hindus Buddhists and people of other religious persuasions as well as cater to vegetarians vegans and gluten-free diets from a health perspective. We felt that this would not be an insurmountable task for Malaysia as we are already exposed to a multicultural multiracial and multi-religious environment. So the next time OGSM bid for the congress was in 2011 Yes this time around we went prepared. A lot of thought went into the presentation and it included valuable input from the Sarawak Convention Bureau. Essentially the bid document covered the A to Z of what a delegate would want to know about the venue. I believe we won as we stressed the uniqueness of the destination the venue itself and what we could offer that was different from previous congresses. Ultimately you ll have to deliver an enticing programme in order to attract international delegates. For the first time in the congress history we re organising a one-week Community Fellowship Programme which runs a week prior to the main congress. These Fellows will be young gynaecologists representing each of the 27-member nations of AOFOG and the idea is to have these young gynaecologists experience first-hand how the Malaysian healthcare system has successfully integrated technologies in a rural setting. They will visit Kuching s public hospital rural health centres a longhouse and participate in community activities. It is hoped this collaboration will spawn new avenues to improve the delivery of quality healthcare to the women of Sarawak. Plans are afoot to record the event on video and present it at the congress and also to the relevant health authorities. The scientific content of the main congress will not only have elements of advanced techniques and procedures but will also encompass the basic issues relevant to developing countries thus reflecting our theme Old World Charm Meeting New Technology. Also for the first time we will have a special symposium from West Asia with members from the UAE Jordan Saudi Arabia and Oman speaking on what Arab women want from obstetricians and gynaecologists. Key members of the International Federation of Gynaecology and Obstetrics will conduct a special symposium and not to be outdone the Royal College of Obstetricians and Gynaecology of UK will run a similar programme during the main congress. Finally from the outset we decided the congress would have a green theme with a small carbon footprint. The Borneo Convention Centre Kuching (BCCK) has a host of eco-friendly features ranging from its specific orientation to minimise energy wastage for lighting and cooling to its very own rainwater harvesting system. How many delegates are you expecting We are targeting 1 500 delegates. If we meet or exceed this number this will be one of the largest congresses we have ever had. Delegates from 27-member nations of AOFOG will attend this congress and we are also confident of support from delegates from Europe Africa and North America. Has Sarawak Convention Bureau helped with delegate boosting Yes Sarawak Convention Bureau has been very proactive and participated in our promotional activities in Taipei Tokyo Seoul Jeddah and Bangkok. 8 TTGassociations April 2015 Profile The men and women dressed in traditional costumes are always a hit with the delegates drawing a large crowd which in turn gives us the opportunity to promote the congress and destination. In addition both the Sarawak Convention Bureau and the Malaysia Convention & Exhibition Bureau gave us funds to assist with promotional activities and bring in key international speakers. Was it difficult attracting speakers Not at all because we identified key topics early and approached the plenary speakers two years ahead of the congress. Usually getting the speakers you want is difficult if you don t give them enough lead time. But that has not been the case for us. The real challenge for this congress was to ensure an equitable distribution of speakers across the AOFOG region so that no one feels left out. Has it been hard to get sponsors We are doing all right in terms of sponsorship because we started working on it two years ago. To attract sponsors you ve got to entice delegates to attend for which you must have an interesting programme. Also sponsors will want to see the attendance at previous congress- es. For the last three AOCOGs we have had an attendance of more than 1 000 delegates. How will OGSM members benefit from having the congress in Malaysia Having it in Malaysia means that our members do not need to spend a lot on travel. They have an opportunity to attend an international congress and listen to lectures by leading authorities in the profession all at reduced rates. It also affords them a platform to present scientific papers at the congress and if their presentations are accepted it will be published in the Journal of Obstetrics and Gynaecology Research an international indexed medical journal. Finally it gives our members a chance to network exchange ideas and have personal discussions with like-minded delegates from around the world. Revenue generation is secondary but still important. The profits generated will be ploughed back to funding activities for our members. How will the local communities in Sarawak benefit from this conference We are working closely with BCCK on this. Extra food will be donated to soup kitchens in Kuching and we have ordered customised delegate bags from the Sarawak Association for the Welfare of Intellectually Disabled Children. These specially commissioned bags will be made from recyclable materials and bark from sustainable forests. Also as part of our CSR programme proceeds from the charity gala dinner will be channelled to select women s aid organisations. Lastly what would you say is the biggest challenge to the well-being of associations The recruitment of young members. I joined OGSM in the 80s and the question that young members asked then was What can I do for the society Now the question is What can the society do for me Societies must adapt to the needs of its younger members to remain relevant otherwise they will just die off. In recent years OGSM has initiated specific activities to cater to trainee specialists including training sessions lectures and workshops aimed at enhancing young members skills and improving their success rates at postgratuade examinations. We consciously involve young specialists in the council and committees to give them a sense of participation and purpose. During the planning and organising of this congress for instance we have young specialists on board as this is also part of our succession planning. Profile THE GOOD DOCTOR Ravi Chandran congress president of the 24th Asian & Oceanic Congress of Obstetrics and Gynaecology Consultant obstetrician and gynaecologist at Gleneagles Hospital Kuala Lumpur Vice president of AOFOG He has published more than 50 peer reviewed articles and was frequently invited to speak at local and international meetings during his 10-year tenure as lecturer and associate professor in the department of obstetrics & gynaecology at the National University of Malaysia He was awarded the Fellowship of the Royal College of Physicians of Ireland in 1998 and elevated to Fellow of the Royal College of Obstetricians and Gynaecologists UK in 2001 Past president of OGSM in 2005 2006 Past president of Malaysian Ultrasound Society from 1997 to 2004. During his term he was instrumental in successfully bidding for the biannual Congress of the Asian Federation of Ultrasound held in Kuala Lumpur in 2001. TTGassociations April 2015 9 Guide to Large unique venues in Asia End your search for special venues that can accommodate large gatherings. TTGassociations reporters in the region put on their searchlights and come up with this list of large unique venues that will enable you to show off the destination and your hospitality in style phitheatre is ideal as a gathering point. From there delegates can have access to a park buy-out encompassing different rides shows and attractions tailored to the organiser s needs and budgets. Organisers can also choose from an assortment of restaurants and food carts offering various cuisine types. Hong Kong By Prudence Lui Name of venue Kai Tak Cruise Terminal Seating capacity Up to 3 000 pax seated in each of four indoor venues 960 pax in an additional on-site banquet facility Background The cruise terminal is operated by Worldwide Cruise Terminals. It first received cruise ships and held events in 2013 and its construction was fully completed in 2014. Apart from an onsite production kitchen other F&B venues include a Chinese dim sum restaurant Hong Kong-style caf western cafe and champagne bar. Events at the Terminal have featured both live and DJ musical performances. There are 40 weather-protected coach parking bays 30 lay-bys as well as an indoor parking lot. Valet parking is available. The terminal can also provide a large ferry for over 500 pax to from Hong Kong Island or elsewhere. Public transportation consists of frequent minibuses to from Kowloon Bay MTR daily and weekend holiday double-decker buses. Why it s unique Located on the runway of the former Kai Tak Airport the terminal offers 360-degree views of Victoria Harbour. Its unique architecture helps set the stage for any event. Bringing guests to the cruise terminal by ferry will provide an unforgettable experience for association delegates. Who s been there Cruise Shipping Asia-Pacific reception 2014 Singapore By Paige Lee Pei Qi Name of venue Universal Studios Singapore Seating capacity Up to 3 500 pax Background The theme park opened in March 2010 and is one of the key attractions at Resorts World Sentosa. Why it s unique This is South-east Asia s first and only Universal Studios theme park. Event organisers have a wide variety of venues to choose from. Some of the more popular venues include New York Street where companies can conduct an evening function at a fully covered space that uses the streetscape of 1950s and 1960s nostalgic New York as backdrop and seats 1 500 pax banquet-style. The WaterWorld Stunt Show Amphitheatre seats 3 500 pax and is suitable for welcome events. Who s been there Chung Shan Association s opening ceremony 2014 Ways to use the venue The venue has been used by associations for welcome speeches and opening ceremonies. To accommodate the large group sizes the WaterWorld Stunt Show Am- 10 TTGassociations April 2015 Guide to Above Universal Studios Singapore left Hong Kong Kai Tak Cruise Terminal Ways to use the venue The venue is very flexible and has hosted a wide variety of events including banquets tradeshows product launches and fun runs. It can thus be used for association meetings as well. Name of venue sky100 Events Seating capacity 50-1 000 pax Background Developed by Sun Hung Kai Properties this adaptable venue is ideal for both small intimate gatherings and large corporate events. It has hosted corporate events since 2012 although the brand sky100 Events was established in 2014. Why it s unique Located on the 100th floor within the International Commerce Centre in West Kowloon the venue is close to first-class TTGassociations April 2015 11 Guide to shopping dining luxurious accommodation and entertainment venues with convenient transportation access like the MTR and Airport Express. Apart from being the city s highest venue with a 360-degree view of Hong Kong its huge space boasts a high ceiling and is pillarless. Flexible canvas dividers allow multiple zoning for a wide range of activities happening at the same time. Clients are also provided with a wide variety of catering options from the venue s various partners such as the Ritz Carlton. Who s been there The cocktail reception of the 35th Asian Racing Conference organised by the Asian Racing Federation 2014 Ways to use the venue The venue s unobstructed space can be divided into four different zones such as a product display area in the north cocktail party in the east press conference in the west and gala dinner in the south. It awes delegates with the use of digital devices to create an amazing journey from the lobby all the way up to the 100th floor. 12 TTGassociations April 2015 Background Opened in November 2014 the resort is operated by Vinpearl one of Vietnam s largest hospitality companies with properties in Nha Trang and Danang. It is located on Phu Quoc Island in the Gulf of Thailand a 45-minute flight from Ho Chi Minh City or 2.5-hour speedboat transfer from Rach Gia. The integrated resort has 750 rooms for up to 2 000 pax from the 46m2 entrylevel Deluxe rooms to the 144 opulent 615m2 Ocean View Villas. There are six F&B outlets a spa swimming pool fitness centre 27-hole golf course on-site amusement park featuring a water park underwater world and shopping street as well as recreational activities ranging from trekking in the national park to squid fishing to visits to fish sauce factories on the island. Why it s unique The newest addition to Phu Quoc s fledging tourism and hospitality scene the resort is also the largest five-star hotel on the island. Since March 10 2014 Phu Quoc Island is the only destination in Vietnam that foreigners can visit for up to 30 days without a visa a move likely to reduce hassles for big association groups with international delegates. Air access to this up-and-coming destination is also improving which saw the launch of direct flights from Singapore and Siem Reap by Vietnam Airlines in 4Q14. Furthermore the Vietnamese government has announced that a new international cruise terminal will be built at the southern end of Phu Quoc Island potentially linking the destination to Busan Cinema Center (above) Tycoon (right) the regional cruise circuit and paving for corporate incentives. Who been there Information unavailable at press time Ways to use the venue Big association meetings can make use of the 870m2 Sunrise Ballroom which can fit up to 700 pax theatre-style or the 210m2 Grand Studio for up to 150 pax in addition to a 750m2 pre-function area. As well there are five 40-70m2 meeting rooms with capacity for 20-40 pax. South Korea By Hannah Koh Name of venue Busan Cinema Center Seating capacity Up to 4 000 pax in the biggest theatre Background Opened on September 29 2011 the Busan Cinema Center is owned by Busan Vietnam By Xinyi Liang-Pholsena Name of venue Vinpearl Resort Phu Quoc Seating capacity Up to 1 500 pax from six meeting venues 700 pax at the biggest ballroom Metropolitan City and run by the centre itself. It comprises three buildings. The outdoor BIFF Theatre where the Busan International Film Festival s Opening and Closing ceremonies are held has 4 000 seats and can stage film screenings shows and other events. Cinemountain houses the 841-seat Haneulyeon Theatre that occupies the building s first to fifth floors while the seventh to eighth floor is home to Cinema I with 413 seats Cinema II with 212 and Cinematheque with 212. Double Cone offers a caf visitor centre and information centre on the first floor while the rest of the building is occupied by restaurants and bars. Why it s unique The centre plays host to the prestigious Busan International Film Festival every October where the brightest starts of international cinema gather to pay homage to the industry. Planners can choose from the range of theatres cinemas and restaurants for their events. Who s been there 15th Busan Film Critics Association Awards ceremony 2014 Ways to use the venue The BIFF Theatre is equipped with technology that allows live simultaneous telecast to the Haneulyeon Theatre and three other cinemas. Association meetings with more than 4 000 delegates can ensure that the same content is broadcast to all members for congresses. Philippines By Rosa Ocampo Name of venue The Forum Seating capacity Up to 1 000 pax Background Opened end-2014 The Forum is a 2 000m2 MICE venue in the Sky Tower of Solaire Resort and Casino (in Entertainment City Manila) the flagship property of Philippine-listed firm Bloomberry Resorts Corp. It comprises a column-free ballroom for 1 000 pax (table seating) flexible pre-function area eight meeting rooms and two boardrooms. Sky Tower also boasts 312 all-suite hotel tower 1 760-seat Lyric Theater for concerts and other performances 2 500m2 luxurious spa and beauty salon additional VIP gaming areas and two gaily bedecked restaurants Waterside Restobar serving Mediterranean and Latin American fares and Oasis Garden Cafe overlooking two waterfalls. Why it s unique The venue is brand new plush and opulent with luxury at all corners including quality table linens crystals cutlery and lots of flowers. Novelties include goldplated ceiling accents giant chandeliers art displays and a quirky design. Solaire s 11 restaurants are fast gaining popularity for their wide array of gastronomic delights including a chocolate dessert topped by 24 carat gold leaf. Who s been there Philippine Paediatric Dental Society s 22nd Annual Convention & Induction Ceremony 2015 Ways to use the venue The Forum s main ballroom has a seating capacity for 1 000 and cocktail-style for 1 200. Since it is column free it can easily Guide to Japan By Kathy Neo Name of venue Tycoon Seating capacity 300 pax seated 500 pax for standing buffet Background This seafood restaurant opened in July 1989 and is operated by Yokohama Skhole Co. It specialises in Oriental cuisine. Why it s unique The building was converted from a warehouse. It features an outdoor terrace where BBQ events can be held in summer. It also has its own pier attached to the restaurant so guests can enjoy cruising the port of Yokohama. Who s been there 4th World Union of Wound Healing Societies 2012 Ways to use the venue On top of easy access to the restaurant convention delegates can enjoy a 20-minute cruise ride from the pier just next to the Pacifico Yokohama Convention Center. Vinpearl Resort Phu Quoc TTGassociations April 2015 13 Guide to be divided into five sections for breakout sessions smaller functions and simultaneous meetings and workshops. The ballroom s opulence and grandeur can be a theme in itself. Full banquet and catering facilities and 11 F&B outlets in the resort means a wide array of food choices for planners. offer a setting that is both retro and chic and can fit up to 2 000 pax for associations congresses an ideal breakaway from conventional hotels and meeting centres. uninterrupted scenic views of Lavasa. Conference organisers get an option to brand the entire city for the event starting from the gate of the hill city to other strategic locations within Lavasa. Who s been there World Congress on IVF Technologies Ways to use the venue The venue offers small and large halls outdoor areas and other spaces for meetings dinner and entertainment. It also has an attached exhibition area. Possible seating arrangements include classroom cluster theatre and auditorium-style. India By Rohit Kaul Name of venue Lavasa International Convention Centre (LICC) Maharashtra Seating capacity 1 200-1 500 pax theatre-style Background The 3 174m2 LICC started operations in May 2010 and is managed by Accor India. It offers technologically advanced equipment like Cisco Telepresence multi-language interpretation built-in high-definition cameras for web casting and ceiling-mounted drop down screens accessible at the touch of a button. F&B offerings range from gourmet cuisines by world-class chefs to local delicacies like the Maharashtrian thali. Why it s unique The centre is situated in the first planned hill city of India Lavasa spread over 10 000ha of land and designed with the needs of the MICE segment in mind. Within Lavasa there are various categories of accommodation to fit different budgets ranging from one-star to serviced apartments to luxurious five stars. The venue is situated in serene natural surroundings away from the hustle and bustle of the city. Its glass fa ade apart from offering natural light also offers Taiwan By Paige Lee Pei Qi Name of venue Huashan 1914 Creative Park Taipei Seating capacity Up to 2 000 pax Background Huashan 1914 is a multi-purpose park with a renovated building that originally was one of Taiwan s most significant wine factories. It is a new cultural events platform where many large-scale exhibitions installations theatre productions and performances have been held. Why it s unique While it is located in the centre of Taipei City it has been lauded as a secret base for a quiet escape from the busy city with its offer of huge spaces in the warehouses. These bookable spaces find a following with planners of art events concerts conferences and exhibitions. Who s been there The International Committee for the Industrial Heritage Congress 2012 Ways to use the venue The remodelled spacious warehouses China By Caroline Boey Name of venue Society Hill Hotels & Conventions Tianjin (2015 grand opening date to be confirmed) Seating capacity Up to 3 600 pax Background Society Hill adjacent to the Tianjin South Railway Station is a 250 000m2 tourism and MICE project being developed by Tianjin National Real Estate Development. It will feature five hotels and a major lifestyle complex comprising a large convention centre with more than 10 000m2 of meeting space. Two hotels will open in the grand opening phase International Convention Centre Hotel Society Hill Tianjin where 708 of the 1 500 rooms are ready and the 400-room dusitD2 Society Hill Huashan 1914 Creative Park Taipei 14 TTGassociations April 2015 which is looking at 67 per cent group business (MICE). Why it s unique The venue s proximity to Tianjin South Railway Station means Beijing and Shanghai are 30 minutes and five hours away respectively by high-speed rail. The International Convention Centre Hotel Society Hill Tianjin is a large meeting facility that can accommodate up to 3 600 people. It features a 4 000m2 banquet hall a 4 000m2 pillarless conference hall and 50 meeting spaces of varying sizes with the smallest measuring 36m2. Seafood restaurant Roman seats 700 while South-east Asian-themed Bali Bali Restaurant accommodates 160. There is a 20 000m2 Northern Song Dynasty-themed spa and hot springs. Ways to use the venue It is well equipped and spacious enough for hosting large association meetings. Guide to Malaysia By S Puvaneswary Name of venue Simba Hill Gourmet Hall at Bukit Gambang Resort City in Gambang Pahang Seating capacity Up to 750 pax in round seating Background The venue opened in May 2013 and is operated by Sentoria Themeparks and Resorts. It serves western and local delights as well as vegetarian food. Why it s unique Simba Hill Gourmet Hall is a safarithemed restaurant. A glass wall separates the restaurant from a lions enclosure giving diners a close-up view of three white lions. This is the only place in the east coast region where visitors can view these magnificent rare creatures. Who s been there Information unavailable at press time Ways to use the venue The venue can be used for meetings with a combination of round and oblong tables for up to 750 pax. A stage can also be set up for speeches presentations and performances. Clients can also request for audio-visual equipment. From top Society Hill Hotels & Conventions Tianjin Simba Hill Gourmet Hall Seating capacity 100-800 pax Background Opened officially in 2007 but not used to full capacity until recently Carriageworks offers five unique function spaces each with an urban industrial feel. Bay 17 is a theatre space for corporate presentations and seats up to 800 pax theatre-style or 1 000 standing for dinner. Bay 19 is for smaller-scale exhibitions screenings or workshops with standing capacity of 120. Bay 20 is a contemporary theatre space for live music screenings performances workshops and corporate presentations seating up to 270. Tracks 8 & 12 are for private dinners cocktail parties and corporate training both featuring natural light high ceilings and large double doors. Capacity here is up to 150 theatrestyle for Track 8 and 100 for Track 12. Fresh Catering is behind the venue s Cornerstone Bar and Food designed with two suspended gardens hanging from 10-ton gantry cranes. The restau- rant seats 280 pax and offers casual lunch and dinner menus featuring shared plates and daily specials. The company also handles catering across all Carriageworks spaces. Why it s unique Carriageworks is housed in the old Eveleigh Rail Yards within the emerging Redfern Waterloo precinct and is developed by the NSW State Government through Arts NSW. The distinctive 19th-century industrial atmosphere of the former railway carriage and blacksmith workshops have been retained with many heritage iron and brick details. Who s been there ACGA Inaugural Conference 2013 Ways to use the venue Because there are five different spaces of varying sizes Carriageworks is ideal for progressive events. Large groups can be split up into five with events workshops dinner courses rotating between differently themed spaces. TTGassociations April 2015 15 Australia By Natasha Dragun Name of venue Carriageworks Sydney Case studies 2014 Unicity Global Convention Unicity went ahead with Thailand and reaped rewards of a massive rise in attendance writes Xinyi Liang-Pholsena hailand s political turmoil last year did not stop Utah-based multi-level marketing company Unicity to choose Bangkok for the second time as host of its 2014 global convention. Christopher Kim president of Asia-Pacific for Unicity International said Unicity chose Thailand because the country is the third-largest market for the company after the US and South Korea. Thai hospitality along with top-class MICE services was also a major pull. While the first Unicity convention in Bangkok in 2010 also held at Impact Muang Thong Thani drew 30 000 delegates the 2014 edition saw a 67 per cent spike in attendance. Despite the expansive exhibition space of over 60 000m2 at Impact Challenger Halls 1-3 accommodating some 50 000 independent distributors of Unity from across the world for a four-day event required a vast amount of advanced logistical and operational planning. From the outset the Bangkok-based Korean organising team I-Hanaro had been regularly coordinating with Impact s sales department to secure effective operations since the contract was signed in T Event 2014 Unicity Global Convention Organiser I-Hanaro Date October 15-18 2014 16 TTGassociations April 2015 TTGassociations April 2014 16 Venue Impact Challenger No of attendees 50 000 Challenges Enabling smooth traffic meals and convention for a mega event involving international delegates numbering in tens of thousands February 2014. Furthermore meetings between the two parties were regularly held three months before the event date and the organiser visited Impact every other week for discussions. Internal announcements were widely made across the various departments at Impact a few months before the actual day regarding timing and traffic plan. Besides using the two indoor parking spaces with 5 000 parking lots Impact also utilised AKTIV Square a vast outdoor area of 19 000m2 suitable for outdoor events and concerts as an additional parking space. During the event local traffic control units were stationed around the venue while realtime traffic conditions were reported directly to Bangkok s traffic radio station. Visitors were also provided with shuttle bus service to the venue and back to the city. A welcome reception for 750 top-ranking members of Unicity was held on the first evening followed by an exclusive cocktail party cum country meeting the following day. Seminars and product launches took place over the next two convention days. According to Kittiwath Jangwang spokesperson for Impact the Jupiter function rooms were transformed into an exclusive lounge for VIPs before their speeches on stage. Challenger Hall 1 was used as the presentation stage Hall 2 was arranged in theatrestyle setting while Hall 3 was utilised as the exhibition area to showcase Unicity s latest products. The sheer number of delegates also posed a challenge during mealtimes for the restaurants at Impact. Royal Jubilee Ballroom Thailand s largest column-free ballroom at 3 500m2 was transformed into a food court while Jupiter rooms 1-16 were filled with concession stands to serve a wide selection of menus including Thai Oriental European and grab-and-go meals to cater for the massive turnout. But it was still not enough. We knew it right away that we were going to need to do something about it shared Kittiwath. We decided to open up two brand-new banquet halls with a usable space of over 5 800m2 inside Impact Forum to resolve the problem so that people could buy food and sit inside the halls instead of travelling outside the venue to look for (food). Upon the successful conclusion of the convention Krisada Kaewthong event supervisor at Unicity remarked We are very impressed with Impact s first-class services and truly appreciate the warm hospitality of the international exhibition and convention sales managers. TTGassociation Advertorial TAIWAN ong famous for its world-leading computers communications and consumer electronics (3C & IT) industries Taiwan is taking bold steps to supercharge its MICE industry. From Taipei in the north to Kaohsiung in the south a new ambition is showing the world what Taiwan is truly capable of. Taiwan has a long history of hosting international conferences and events which means planners and delegates can rely on an effective local team to deliver a memorable experience time after time. One of the most successful recent events was the Asia Pacific Cities Summit 2013 held in Kaohsiung which attracted 2 800 participants. It won the gold award in the convention category at the 2014 Taiwan MICE Awards. MICE facilities Purpose-built venues with strong management can now be found throughout Taiwan led by the Taipei World Trade Center Taipei Nangang Exhibition Hall Taipei International Convention Center and Kaohsiung Exhibition Center. Nangang is in the process of adding a new hall while the Taichung Convention & Exhibition Center and Taoyuan Aerotropolis International Convention and Exhibition Center are being planned as world-class facilities that will take Taiwan s MICE industry into a new era. International recognition With easy access from all major gateway cities around the world Taiwan s capital Taipei is a leading city for international business events according to ICCA. Two southern cities have also made recent inroads Kaohsiung and Tainan. MEET TAIWAN the official MICE promotion body has stepped up its presence at key MICE trade shows around the world communicating the unique advantages Taiwan offers crafting incentive programs and acting as a facilitator and advocate for Taiwan s MICE industry. ICCA s 2013 association meetings market report ranks Taiwan 33rd worldwide with 122 meetings. Taipei is ranked 28th in terms of number of meetings. The 2014 UFI report on the trade fair industry in Asia noted five UFI-recognized venues in Taiwan. With 89 trade fairs recorded Taiwan is ranked 6th in Asia for total exhibition space sold reflecting New infrastructure new capabilities and a new ambition are giving Taiwan s MICE industry a booster. The high-achieving island state has a fresh new value proposition for the world s MICE planners. FULL SPEED AHEAD Cultural showcase for overseas delegates Asia Pacific Cities Summit 2013 in Kaohsiung L Wo r L d h o N o U r S a vibrant exhibition industry. The Kaohsiung Exhibition Center s opening in 2014 has also greatly boosted Taiwan s capacity and world standing in exhibitions. Experience counts Taiwan s deep experience in MICE spans the entire spectrum of MICE services. From hotels to transport and banqueting to entertainment there is a ready pool of talent that international planners can tap into. Visitors can expect warm hospitality professional services high-tech connectivity and an international outlook. Public and private sector cooperation ensures workforce development is in sync with the needs of the industry with skills that match the requirements of international MICE planners. Easy access Located in East Asia on the edge of the Pacific Ocean Taiwan is a hub for intra-Asia and transPacific trade. There are 5 000 flights to 115 cities worldwide weekly including 828 flights to 54 cities in China. Within Taiwan high-speed trains whizz passengers from north to south in less than two hours offering great opportunities and convenience for business and tourism. While Taiwan s urban infrastructure may impress its natural beauty --scenic coastlines breathtaking mountains and picturesque countryside-- is equally remarkable. Ad by BOFT 3 exhibition venues and 4 exhibitions approved in carbon footprint and greenhouse gas inspections by the British Standards Institution 9 Taiwan trade shows certified by UFI Numerous awards for the Taiwan Pavilion at the 2010 World Expo demonstrating Taiwan s tremendous strengths in conference and exhibition integration Winner of 8 World Trade Centers Association awards for best management including exhibit facilities service (best practice) and conference facilities Winner of 4 Web Award Prizes for Standards of Excellence including information services and B2B Winner of 2012 ICCA s Best Marketing Award Winner of 2014 UFI Marketing Award Organized by Bureau of Foreign Trade MOEA Implemented by Taiwan External Trade Development Council (TAITRA) Koahsiung an emerging MICE destination 5th International Conference on Accessible Tourism Organiser of the event juggles fund constraint and logistical issues to make the conference a success befitting its theme Tourism for All writes S Puvaneswary T Event 5th International Conference on Accessible Tourism Organiser Beautiful Gate Foundation for the Disabled Date December 4-7 2014 TTGassociations April 2015 18 Venue Civic Centre Petaling Jaya No of attendees 260 pax from 26 countries Challenges A small budget working with fresh volunteers and last-minute arrangement of transfers he biennial conference with the theme Tourism for All took place in Malaysia last December gathering 26 local and international organisations for the cause. According to the 5th International Conference on Accessible Tourism removing the barriers and making travelling more accessible for the elderly and the disabled will increase tourism revenue for destinations and provide employment opportunities for local communities. Said Sia Siew Chin founder of Beautiful Gate Foundation for the Disabled the organiser of the event We wanted to provide an opportunity for more local participation (of the event) and to raise awareness among the tourism authorities of accessibility issues in Malaysia which could in turn bring about positive changes in the future. It was also a very important conference as the resolutions passed would be taken back by the international delegates to their respective countries and presented to their governments with the intention of promoting accessible tourism. The conference was organised in Petaling Jaya with support of the city council which provided complimentary use of the Civic Centre as the conference venue along with free PA system outdoor canopies a sponsored lunch and temporary ramps built specially to cater to the needs of the disabled attendees. Sia said We convinced the council to support our cause by showing them the World Health Organisation Report 2011 which stated that about 15 per cent of the world s population has a disability more than one billion people have special needs worldwide and 80 per cent live in developing countries. We also pointed out that this is a new segment of tourism that can increase tourist arrivals provide business opportunities to the locals and contribute to yield. A challenge faced by the organiser was having to work with a small budget. Sia said We needed RM400 000 (US 114 802) to organise this conference but we raised less than half that amount through sponsorships and registration fees. We also cut down on printed materials for publicity purposes relying on Facebook our website and email marketing. We also relied on volunteers to help with tasks like registration packing of conference materials distribution of food and drinks video recording and photograph-taking. On hindsight Sia said We should have been more detailed in our briefings for volunteers because the duties were very new to some of them. There was only one briefing prior to the event and not all volunteers had attended. But a briefing was given at the end of each day on the following day s programmes and duties. Another challenge was logistical given that some overseas delegates gave their flight details at the 11th hour thus those in charge of organising transport had to work within a short time frame to get the transfer services organised. This was our first time organising an international conference of this nature. Our full-time staff had to take on added responsibilities to organise this conference. The four-day event also included a two-kilometre walk for delegates to understand the barriers the disabled face on a daily basis as well as a visit to two popular tourism venues Taman Aman Park and KL Heritage Walk trail where an access audit on the friendliness of the locations for people with disabilities was conducted. Delegate Patrick Ang director of want2travel was pleased with the conference The organiser worked hard to contribute to the success of this conference and managed to get support from the government. The transportation used to ferry delegates around was also well arranged. Another participant Scott Rains an active promoter of inclusive tourism said The attendance was better than I had expected. I am pleased by the number of attendees and their enthusiasm. Case studies Destinations across Australia such as Melbourne can expect to benefit from the national government s move to offer greater support to event bids Australia robynmac-123RF.com Stronger support from the top Australia s quest for international business and association events will get a leg up with the national government s recent decision to lend more backing to event pitches and bids. Paige Lee Pei Qi reports A ustralia is now empowered to better pitch and bid for events on the global stage following a new government initiative which was launched late-2014 to assist the business events sector in this aspect. The new framework Attracting Business Events to Australia Role of Government Agencies is a strategic collaboration between the Federal Government through Austrade and Tourism Australia and Association of Australian Convention Bureaux (AACVB) as well as the the business events sector. Through this arrangement Austrade will coordinate ministerial support for an event and organises onshore and offshore promotion while Tourism Australia will partner with industry players to provide marketing and promotional materials. Andrew Hiebl executive director of AACVB said The government has recognised the economic and strategic importance of international business events and the direct benefit they provide to the Australian economy. With this new initiative (government) support will be provided where there are clear economic benefits linked to the international business event that align with Australia s trade education and investment priority sectors. For example Austrade can coordinate a ministerial letter of support for inclusion in the event bid pack (and) advocate on behalf of an event bid in markets where a trade commissioner is co-located with the event organising committee. This initative also indicates that the AACVB will now serve as the first point of contact for event organisers and the broader business events sector who are seeking Austrade and Tourism Australia support. AACVB president Lyn Lewis-Smith commented Government support as part of a compelling business case can sometimes make or break a bid. Increasingly clients are looking for what we call whole-of-city engagement. This means support from business government and community. Working with the Australian government to continue this approach is a natural progression and it sends a very clear message to the industry that we are serious about business events and we want to create meaningful outcomes for our clients and our country. Highlighting how Sydney has been been working with the New South Wales government for the past few years Lewis-Smith who is also CEO of Business TTGassociations April 2015 19 Events Sydney (BeSydney) said We are seeing the success of this strategy. The professional services sector is one of the state s priority sectors and we can see a clear alignment with this sector in the upcoming secured events. Lewis-Smith added that in 2017 and 2018 Sydney will welcome the world s largest finance event Sibos as well as the World Congress of Accountants International Bar Association AIPPI World Intellectual Property Congress International Association of Restructuring Insolvency Bankruptcy Professionals (INSOL) World Quadrennial Congress and the International Council of Commercial Arbitration Congress. The new framework has been met with much enthusiasm from the ground. Sarah Corcoran head of marketing with event specialist MCI Australia told TTGmice This seamless access to state and federal ministerial support can only strengthen the opportunity to win the already competitive bid (in Australia). This has been the missing piece of the puzzle... and now our chances of winning international bids are magnified greatly. Australia Australia has always been a very popular destination for congresses bacause there are good flight access to all its major cities and it has excellent tourist opportunities for pre- and post-congress activities. Arpita Bhose Senior account manager Kenes Asia She added Government financial support and access to ministerial support (in Australia) have been limited and (inconsistent). This initiative definitely strengthens the business case for attracting key opinion leaders to commit to bidding for international events. (It also) places Australia in a competitive position with other countries where government support has been a key component of the decision-making process. Sharing similar sentiments Illana Den director of CC Your Australian DMC Tourism Australia Working closely with the New South Wales government in event bids has won Sydney several association events in 2017 and 2018 said Any assistance from government departments and agencies lends credibility to the bidding and event delivery process in Australia. It also conveys the message to our international partners that Australia is serious about bringing business events to the country and that all parties are involved in helping to bring the programmes to Australia. According to Arpita Bhose senior account manager at Kenes Asia the new framework brings another important benefit to the table it will help to address clients perception of Australia being a pricey destination. Australia is perceived as expensive... (and it is also) more expensive than many other countries in Asia. (With the additional support) it will become much easier (for organisers like us) when choosing a location as we can see what incentives are on offer across the country said Bhose who has organised events in Melbourne and Brisbane in recent years. However Bhose was quick to add that Australia has always been a very popular destination for congresses because there are good flight access to all its major cities and it has excellent tourist opportunities for pre- and post-congress activities . High service standards offered by convention centres and vendors and supportive convention bureaus are other features that attract congress organisers to Australia she said. Need to know 20 TTGassociations April 2015 1 Zip around for free in Melbourne A Free Tram Zone was introduced to Melbourne CBD at the start of 2015 covering the area from the iconic Queen Victoria Market across to Victoria Harbour in Docklands up to Spring Street and over to Flinders Street Station and Federation Square. Free tram travels within this zone can now be enjoyed. 2 Weather watch Australia experiences temperate weather for most of the year but the climate can vary due to the size of the continent. The northern states typically experience warm weather much of the time with the southern states experiencing cooler winters. Plan your events accordingly to the seasons. December to February is summer March to May is autumn June to August is winter and September to November is spring. 3 Get your visa All visitors to Australia except New Zealand citizens require a visa or an Electronic Travel Authority (ETA) to enter Australia. The type of passport the traveller holds determines the type of visa and whether applications can be made online or a paper-based application is required. Apply early to avoid last minute scrambles. 4 Check your calendar Avoid clashing with major events which may result in heftier hotel rates or fullybooked spaces. A list of events taking place in Australia can be found at www. tourism.australia.com events. Pre Post Australia Time travel in Ballarat Victoria Step back in time and experience the Australian gold rush in Ballarat s Sovereign Hill a 90-minute drive from Melbourne along the Western Highway. The attraction replicates a gold-mining town in the 1850s with costumed characters and over 40 horses bringing the whole set to life. Visitors can tour underground mines ride a stagecoach pan for gold and enjoy traditional dining experiences in unique Victorian settings. You will want to bring your cameras for this one. Contact www.sovereignhill.com.au Go fruit-picking For a taste of sunshine country air and fresh summer fruit spend a day in Mornington Peninsula picking your own fruit at one of Victoria s famous berry orchards or local farms. Whether strawberries raspberries or blackberries youngberries boysenberries or blueberries the choice quality and freshness of fruit picked straight from the field will never fail to impress. Be sure to add a few jars of local jams jellies chutneys and relishes to your fruit basket while you are there too. Contact www.visitmorningtonpeninsula.org Take a peek at the Pinnacles A business trip to Perth should include a visit to the Pinnacles desert in Nambung National Park. This major tourist attraction spans 190 hectares and the land is dotted with thousands of limestone pinnacles some up to 5m high. To truly enjoy the views of the Pinnacles desert set aside at least two hours to circumvent the viewing trail by car. To get to the Pinnacles hire a car and head north from Perth along the Indian Ocean Drive which stretches all the way to Exmouth on Ningaloo Reef. Contact www.visitpinnaclescountry.com.au Sip wine in Australia s oldest wine growing region You would probably have tasted the wines of Wyndham Estate one of Australia s oldest vineyards. Now make a journey to this internationallyacclaimed vineyard in Hunter Valley New South Wales to see its broad selection of wines and join a wine tasting master class to enjoy some rare vintages. Contact www.wyndhamestate.com Explore a world of chocolate It is not Charlie s Chocolate Factory but Pannys Phillip Island Chocolate Factory comes close enough with its celebration of all things chocolate. More than just a chocolate shop this attraction offers chocolate churning machines to play with and visitors can even make their own sweet treat on the spot. An insightful tour will teach visitors what goes behind chocolates from the bean to the bar. Contact www.phillipislandchocolatefactory.com.au Cuddle a koala Located seven kilometres from central Brisbane Lone Pine Koala Sanctuary is home to more than 100 cuddly koalas along with other weird and wonderful native Australian animals such as wombats emus dingos and kangaroos. The highlight of the park is the opportunity to cuddle a koala and pose for a photo. Other fun activities include daily lorikeet feedings sheep shearing shows and meet-and-greets with other furry animals. A three-hour Sanctuary Highlights tour is available for visitors who want to have a complete experience of the sanctuary. It is led by an experienced Lone Pine officer. Contact www.koala.net TTGassociations April 2015 21 Shanghai s night scene can only get more vibrant with enhanced PCO standards and tourism infrastructure China Shanghai up a notch Association meetings and congresses can expect higher PCO standards and options galore with the city s massive infrastructure development drive. Caroline Boey reports A 22 TTGassociations April 2015 lthough the government has put in place much tougher regulations for organising meetings in China this is unlikely to have much of an impact when it comes to supporting international meetings. According to James Zheng vice director Shanghai International Conference Management Organization (SICMO) Shanghai s tourism and convention promotion centre under the Shanghai Municipal Tourism Administration (SMTA) the outlook for 2015 is positive following a not bad 2014. By SICMO s count there are some 80 meetings booked in 2015. According to ICCA Shanghai hosted 72 meetings in 2013 compared to 64 the previous year. Zheng attributes Shanghai s growing success to the city s appeal advanced development expertise and professionals in various industries easy access and it being a safe destination . Shanghai is also raising professional MICE standards. In January 13 companies become the first to attain Shanghai s Conference Organizers in Compliance with Management & Service Standards of the Meetings Industry. They were approved by SMTA and have obtained the Shanghai Conference Service Standard Organization certificate issued by the MICE Service Standards Technical Committee of the Shanghai Tourism Standards Technical Committee. The 13 companies are MCI Group Healife PCO Shanghai Fumed Convention & Exhibition Management Shanghai China Travel International East Star Event Management China CYTS MICE Service Grand China MICE Shanghai United Event Oppland Corporation Duxes Business Consulting Shanghai Topstar International Exhibition & Event Services Skyway International Business Travel Service and Shanghai Business International Travel. Dominique Liu senior business development manager PCO division MCI China - Shanghai office said With this move we believe service and meeting management standards will be better aligned with overseas association meeting requirements. He added that it could also raise the level of local association meetings. Shanghai is becoming a more important destination for international enterprises as well as R&D centres. From the most updated government figures in 2014 there are now 484 regional headquarters 379 R&D centres and 295 investment companies based in Shanghai making it a major magnet for associations to consider for their future meetings he said. Shanghai plays an essential role in the national economy and is a natural draw for association meetings especially those relating to Shanghai s key industries said Wendy Huang vice president sales and marketing Greater China Starwood Hotels & Resorts. With its two airports and numerous direct domestic and international flights trains Shanghai offers easy access nationally and internationally making it very convenient for meeting planners and attendees. As a MICE destination the city offers world-class meeting facilities and a myriad of leisure attractions international cuisine and entertainment options. Timeless landmarks include the Bund Yu Garden Chenghuang Temple Xintiandi the French Concession and the upcoming Shanghai Disney Resort. She said notable international standard meeting venues include the Shanghai World Expo Exhibition And Convention Center located in the heart of the 2010 Shanghai World Expo site which provides nearly 100 000m2 of indoor and outdoor space. Additionally room inventory has been expanding in Shanghai. Starwood operates 11 hotels in the city offering function space totalling 20 750m2 with three more properties in the pipeline. Huang said most suited for association meetings is Sheraton Shanghai Pudong Complex which comprises Sheraton Shanghai Hotel and Residences Pudong as well as Four Points by Sheraton Shanghai Pudong. Together both hotels offer 1 517m2 of meeting space and 992 rooms. Another property for associations meetings is Sheraton Shanghai Hongqiao located near the INTEX Shanghai Exhibition and Conference Center which offers 12 000m2 of function space. New five-star hotels to open in 2016 include the 120-room Bulgari Hotel 600-room W Hotel-The Bund 270-room Le M ridien Shanghai Jiading and 380room InterContinental Shimao Shanghai Wonderland. Opening this year are the 338-room Sheraton Shanghai Jiading Hotel and two Disney-themed hotels the 800-room Toy Story Hotel and 420-room Shanghai Disneyland Hotel. Hyatt is also expanding and in the pipeline are five new properties under two new brands Hyatt Place and Hyatt House. Hotels in the pipeline located close to the Shanghai Disney Resort include an InterContinental two Howard Johnsons a Pullman and a Hualuxe. An InterContinental is being planned in the Hongqiao Transportation Hub area. Meanwhile the city is in the midst of major infrastructure development and MCI s Liu noted that more hotels opening have larger ballrooms and more function spaces. Cherry Ye general manager-marketing Shanghai Pico Exhibition Management Co highlighted that when it comes to picking a venue Shanghai-based associations go for good location a big ballroom multiple choices for breakout sessions good accommodation and service a city landmark and enough showcasing space. As for new hardware the Shanghai Convention and Exhibition Center of International Sourcing complex which officially opened in 2014 provides another option for association meetings in west Shanghai apart from the Shanghai International Convention Center. MCI s Liu said a future project is in the pipeline Shanghai is becoming a more important destination for international enterprises as well as R&D centres. From the most updated government figures in 2014 there are now 484 regional headquarters 379 R&D centres and 295 investment companies based in Shanghai making it a major magnet for associations to consider for their future meetings Dominique Liu Senior business development manager PCO division MCI China - Shanghai office in Lin Gang east Shanghai and part of the future new Pudong district centre. Grabbing the headlines for its sheer size is the National Exhibition and Convention Center (NECC) also known as the China Expo Complex in Hongqiao. NECC is jointly built by the Ministry of Commerce of China and the Shanghai Municipal Government and is operated by investor Shanghai Exhibition Co. It is billed as the world s largest single building with 1.47 million square metres of space and generous outdoor options. According to Shanghai s industry the size of the development and its wide range of venue options will have a big impact on the scale of international and domestic events in the city as well as make NECC a business and lifestyle hub. Judging by its cutting-edge design green office building technology stateof-the-art light and sound system and advanced transportation system NECC is expected to set a new benchmark in China. However SICMO s Zheng said NECC is primarily attracting exhibitions followed by events such as fashion shows product launches concerts and theme parties. For association meetings MCI s Liu said the suitability of NECC depends on the format of the event. It may be suitable for an industrial association expo with a few forums but for scientific programmes it will require much more effort to make a good proposal he said. Nevertheless meeting planners have more than 60 meeting rooms of varying sizes to choose from. Small meeting rooms range from 100-200m2 while medium-sized ones are 300-500m2. There is a 1 000m2 banquet hall a grand 10 000m2 multi-function hall with moveable partitions called West Hall for up to 3 000 people and the 10 000m2 18mhigh North Hall which is suitable for red carpet receptions forums and summits. China TTGassociations April 2015 23 The National Exhibition and Convention Center is said to be the world s largest single building Need to know 1 Be sensitive about taboos Meeting planners choosing China must be mindful of the political sensitivities and the event should not have Taiwan or Tibet on its agenda. Also as a result of the tightening of medical industry compliance since late-2013 the participation of companies in the sector has been significantly impacted compared to the past. 2 Leverage local social media For any event to succeed the organisers must make good use of Chinese social media platforms microblog Weibo instant messaging QQ mobile app WeChat to reach target audiences. Meanwhile green policies and green meetings are increasingly gaining traction in China s meetings industry. 3 High season low season Avoid peak periods April May September October and early-November. But with greatly improved infrastructure new venues and a considerable number of hotels in Shanghai and access meeting planners are still able to comfortably organise and plan their meetings throughout the year. December to February and mid-July to mid-August are now considered low season. 4 Engage local help The intention to bring a professional photographer videographer to document the meeting or to invite international media is best reported in advance to the authorities and good partners such as local associations and PCOs engaged to handle visa meeting licensing issues etc. Working with local partners for an event in Shanghai will give meeting planners access to more resources and connections to local associations hotels venues coach and bus company suppliers etc. Establishing good communication with the PCO and industry partners is a top priority and compliance is the first thing to be discussed. 5 Understand local finance rules Finance regulations and finance regulation controls could be an issue for international meetings. For meeting planners it is very important to understand the tax and international exchange rules to prepare a realistic budget. China Pre Post Showcase tunnel For a psychedelic memory of the Bund the Bund Sightseeing Tunnel is a glass cable car ride from the Bund at the end of Nanjing Road to the Oriental Pearl TV Tower in Pudong that might prove exciting for some visitors. The 646.7m long tunnel crossing takes about five minutes and the multi-coloured changing colours accompanied by a state-of-the-art acoustic system accompanies the changing scenes. Sightsee by boat A Huangpu River cruise is the best way to soak up the scenery of Shanghai after dark admire the lights of the ornate classical buildings on the Bund and the modern towers across the Huangpu River such as the Oriental Pearl TV Tower and Jinmao Tower. Unique ways to dine For foodies and sophisticates Three on the Bund is a celebration of contemporary living where art culture food fashion and wellness converge to inspire a richer life. The stunningly transformed neo-classical 1916 building is home to four unique restaurants the Giorgio Armani flagship store Space by Three private events space Evian Spa by Three and the Shanghai Gallery of Art. 24 TTGassociations April 2015 World architecture concentrated Take a world architectural tour of the Bund the symbol of Shanghai where dozens of historical buildings line the Huangpu River that once housed numerous banks and trading houses from the UK France the US Italy Russia and other parts of the world. The Bund houses 52 buildings of various architectural styles such as Romanesque Gothic Renaissance Baroque Neo-Classical Beaux-Arts and Art Deco. The buildings have been dubbed Gallery of World Architecture and the builidngs are worth another look when when night falls and all the lights come on. Down to the water town Delegates who have experienced the fast pace of Shanghai can contrast their experience of China by visiting a water town in the suburbs or in neighouring Zhejiang and Jiangsu provinces. Bucolic scenes of waterways cobblestone alleys houses with pitchblack tiles and white-washed walls and arched stone bridges greet the visitor who can find locals plying preserved traditional trades and also enjoy a river-side meal of fresh water fish and homely dishes. The most famous water town is Zhouzhuang about a 40-minute car ride from Shanghai and the closest is Zhujiajiao located in the suburbs of western Shanghai. Songdo Convensia Convention Center South Korea Songdo Convensia Convention Center expects to double its space in the next three years Offering more than just Seoul Secondary destinations Daejeon Gunsan and Songdo City with their niche industries are being enhanced and thrusted in the MICE limelight. Hannah Koh reports uild it and they will come seems to be the motto of South Korea when it comes to business events. Keen to leverage its vibrant knowledge industries to grab hold of even more association business South Korea has encouraged a boom in convention centre construction and expansion in its cities with niche specialties in certain fields. Minhong Min executive director of the Korea MICE Bureau said South Korea hosted 635 international conventions and meetings in 2013 according to the UIA report. An ICCA ranking also found the country to have welcomed 260 international association meetings the 12th largest number of such events in a single country in 2013 he added. By any report we B are jumping up. Asked what set South Korea apart from other meeting destinations he said the number one factor is the Korean pop culture wave sweeping across Asia Europe and even the Middle East the increasing attention and curiosity towards Korea . He continued Second we have many newly developed infrastructure. Ten years ago we only had four convention centres. Now we have 14. Regional cities compete with each other to host international events resulting in a higher level of service. We spent US 20 million in the MICE industry last year. All our industries are seeing upward growth especially the medical sectors and medical association congresses. Our policy is to focus (on promot- ing destinations) outside Seoul so we provide incentives for other destinations. Seoul is an Asian hub but to extend stays in (South) Korea we are promoting other destinations like Jeju and Busan both also popular for MICE. The bureau also thrusted lesser-known destinations Daejeon Gunsan and Incheon s Songdo City in the spotlight during a recent MICE media fam trip. All three are beneficiaries of a determination to add more space and facilities for business events and association businesses. Daejeon for one besides being a major transport hub for its location in the heart of South Korea is a brain bank for the country with its host of research institutions technology companies and universities as well as medical tourism focus. The Daejeon Convention Center (DCC) opened in 2008 is focused on conferences but has a Grand Ballroom for 2 000 pax a 2 520m2 multifunctional hall and 17 mid- and small-sized meeting rooms making it suitable for congresses. Angeline Park manager convention marketing team Convention & Visitors Bureau Daejeon Daejeon International Marketing Enterprise which is an affiliate of the city government and runs the convention centre said over 600 conferences and exhibitions are held at the venue a year including domestic events. Some events to be hosted by DCC include the 2015 Pacific and Asian Society of Minimally Invasive Spinal Surgery and 2020 International Union of Micro- TTGassociations April 2015 25 prakobkit-123RF.com Expo Bridge in Daejeon South Korea biological Societies Congress. Park revealed We are building an entertainment and F&B complex to be opened in 2018 2019. This 12 500m2 complex will replace the existing DIME Exhibition Hall adjacent to DCC. On the other hand Gunsan city in North Jeolla was a big port city 50-60 years ago and now has the largest industrial complexes in South Korea with car production and sustainable energy being two key industries. The Gunsan Saemangeum Convention Center (GSCO) was launched last July and has since hosted tradeshows related mostly to heavy machinery and cars. It is the latest addition to the 3 697m2 exhibition hall that opened in 2004 and an annex building that began operations in 2007. Renovations of the annex building will commence in August to add nine rooms for up to 250 pax each. Rental rates for exhibition hall and meeting rooms are 30 and 50 per cent lower than other cities respectively said Trudy Baek MICE business team assistant manager GSCO. Asked what prompted the decision to build the facility Baek said Gunsan has a good logistics system...All regional governments (in South Korea) are very interested in MICE. Meanwhile a bright spark on Incheon s horizon is smart city Songdo home to some 450 MNCs and the GTower where the UN has housed a good number of its offices. Maureen Kim director of Incheon Convention Visitors Bureau said Songdo is good for international businesses and organisations as it is close to both Japan and China and we have set up a team to host such events. Our plan is to attract organisations to set up (HQ) in the city and then have them invite their counterparts to hold meetings here. Since 2008 we have targetted getting more UN meetings in the city. By end2013 we had hosted the Green Climate Fund organisation HQ meeting the Association of World Election Bodies and World Bank events. Kim said having dealt with large-scale events is an advantage when attracting association business and the presence of UN organisations and meetings in Incheon is a key differentiation point. Songdo s main large-scale venue is Songdo Convensia Convention Center opened in 2008. Plans are underway to double the centre s space within the next three years. Some events to be held at the centre this year include the International Symposium Anti-microbial Agents and Resistence KALAS International Symposium World Congress on Advances in Aeronautics Nano Bio Robotics and Energy and 20th Meeting of the Scientific Committee. Meanwhile Glynn Cho secretary general of the newly formed Korea Society of Association Executives (KSAE) said although the MICE industry has developed dramatically in the last decade there is still a need for Korean associations to get actively involved in global events to invite more international meetings. Also I think we have to improve the quality of events to match those in Western countries he added. KSAE benchmarks itself against the American Society of Association Executives and aims to advance the skills of local industry practitioners through education training networking and advocacies. Cho cited the unstable political climate especially between North and South Korea the lacklustre global economic climate shortage of specialists in huge events for small- and medium-sized associations poor language skills as well as a lack of brand-name international events by Korean organisers as some obstacles to bringing in more association meetings to the country. KSAE will improve the situation through active campaigns and education. The government has a lot of good initiatives to bring in global associations events but we have to strengthen the basic activities of associations in the global market systematically through the AMC DMC and PCO PEO so we can approach decision makers easily and use the chance to nominate South Korea as a venue for their events. 26 TTGassociations April 2015 The government has good initiatives to bring in global association events but we have to strengthen the basic activities of associations in the global market systematically... so we can approach decision makers easily and use the chance to nominate South Korea for their events. Glynn Cho Secretary general Korea Society of Association Executives Need to know South Korea 1 Eye to the sky South Korea has four seasons in a year and the ideal time to visit the country is during autumn from September to November when the weather is warm and sunny. Winters are cold and dry good for skiing but the Spring months of April and May are tourism s peak season for cherry blossoms. Summer is hot and crowded so pay attention to the seasons when planning a meeting. 2 Get help in Incheon The Incheon MICE Alliance is a group of more than 30 PCOs hotels event spaces and organisations providing information and discounts when approached by an association intending to hold an event in Incheon. Members including Sheraton Incheon Hotel Best Western Premier Incheon Airport Hotel Mice One Global (a PCO) Asiana Airlines the Incheon Medical Tourism Foundation and Songdo Convensia Convention Center. 3 Winter wonderland in Pyeongchang The 23rd Olympic Winter Games will be held on February 9-25 and the 12th Paralympic Winter Games from March 9-18 in 2018 at Pyeongchang. Known as the Alps of South Korea Pyeongchang is located in Gangwon-do and can be reached from Seoul via a 60-minute ride on the KTX high-speed bullet train. 4 KTX starts direct airport links Korail last year began operations of KTX express trains directly linking Incheon International Airport with major cities beyond Seoul removing the need of having to transfer trains. Trains coming from Busan Jinju and Daejeon stations will make a short stop at Seoul before continuing on to the airport while trains from Gwangju Mokpo and Yeosu will pause at Yongsan station and carry on to Incheon. This gives travellers the option of reaching Incheon airport within three hours from all major Korean cities. The high-speed rail link is being extended to Gangwon-do and will be completed by 2018 in time for the Pyeongchang Winter Olympic games. Pre Post All about birds The first of its kind in South Korea the Geumgang Migratory Bird Observatory in Gunsan rotates 360 to provide visitors with views of the Geumgang Estuary where migratory birds rest in winter. There is also a bird park a museum and an incubation experience centre. It is also one of the venues of the annual autumn Gunsan International Migratory Bird Festival which offers a popular birdwatching tour all the way until end-February. Contact (82) 63-1330 (Korean English Japanese Chinese) Hop into a hot spring With temperatures dropping into the single digits and below in winter hot springs in Yuseong Daejeon is a good way to keep delegates warm toasty and happier. The Yuseong area is cluttered with hotels that draw on hot water from 350m underground. The Yousung Spa at Yousung Hotel has both indoor and outdoor pools while Hotel Riviera across the road has both sauna and spa options for unwinding. Where did bibimbap come from Jeonju Hanok Village makes a good change of scenery from the glossy sheen of South Korea s high-tech convention centres. Find here instead wide stone avenues traditional Korean houses tiny stores selling anything from trinkets to waffles and Korean snacks. The village is also known for being the home of bibimbap Korea s eye-pleasing dish of rice egg vegetables and meat all laid out in a colourful and tantalising fashion. Tuck in Beautiful winter landscape at Geumgang Migratory Bird Observatory Glittery dinner night A relaxing way to end a long day of meetings the Fireworks Dinner Cruise that starts at the Yeonan Pier Ferry Terminal provides glittering night views of Songdo city. The two-hour cruise is run by Hyundai Excursion and also passes Yeongjongdo and Incheon Bridge. A magic show Mediterranean-style buffet and a fireworks show are also part of the cruise. Contact (32) 882-5555 www.scruise.com Chinese food in South Korea Take delegates to Incheon s Chinatown where they can whet their appetites with the tantalising array of Chinese and Chinese-inspired food sold along the streets. Delegates then tuck into the most famous Chinese-Korean fusion dish jjajangmyeon after which an appreciation of the black noodles is heightened by a trip to the Jjajangmyeon Museum that presents the history behind the much-loved dish. Contact (32) 773-9812 (Jjajangmyeon Museum) TTGassociations April 2015 27 How to Produce meetings that preserve the planet How to overcome the challenges of cost availability and feasibility in greening your meeting World PCO Alliance offers three simple but effective suggestions rawpixel 123RF.com Green conferences are a hot topic. Everyone in our industry is now eager to plan and operate conferences that contribute to environmental preservation. How can organisers achieve the aspiration of greening their meetings against the challenges of cost availability and feasibility Here are some suggestions Abide by local recycling initiatives Holding conferences around the world brings organisers and delegates into contact with environmental measures that differ by country and at times even within a country. A certain city in Japan for example has 12 different trash categories. Citizens are required to dispose their garbage according to the city s pick-up schedules. Convention facilities are required and should follow suit. Decide on the most suitable approach As PCO we work closely with organisers on the approach to adopt for environmental issues. For example of course we can engage suppliers to do the recycling for us which will lessen the green burden on delegates and the tight turnaround schedules in venues but it can be more cost-efficient and meaningful to conduct a separation of the trash on-site. Teach on-site On-site education can be one of the keys to overcoming delegates hesitation and involving them in your meeting s recycling efforts. For instance at the UNESCO World Conference on Education for Sustainable Development held in Nagoya Aichi last November the conference host Japan s Ministry of Education Culture Sports Science and 28 TTGassociations April 2015 TTGassociations April 2014 28 Technology called out to volunteers comprising university student volunteers and other local volunteers from all walks of life to experience the conference theme Education for Sustainable Development firsthand. One of the tasks of the volunteers was to explain and promote on-site recycling to delegates. It turned out that many volunteers enjoyed the task as it gave them the precious opportunity to apply their language skills and engage with delegates from abroad. In turn delegates had the chance to interact directly with the students and citizens thereby feeling a sense of contributing to local initiatives. International goodwill and understanding can be enhanced simply through this kind of interaction which adds value to any conference. The World PCO Alliance helps associations organise effective meetings worldwide. Representing 21 front-runner PCOs in six continents this group aims to capitalise on the efficiency of consolidating conference and event services within one network. By sharing resources knowledge technology training and best practices the alliance is associations one-stop solution for international meetings and conferences. The alliance is led by president Per Ankaer of ICS International Conference Services Denmark and vice president Kitty Wong of K&A International Taiwan. Frankfurt 19 21 May 2015 A place where you belong If you plan meetings for your association listen up Association Day and Evening on 18 May 2015 is an event designed specifically for you. IMEX the meeting industry s annual exhibition attracts a global audience of event planners like you who flock to Frankfurt to do business with destinations venues and a host of other suppliers. But here s where you come in the day before the show kicks off IMEX offers association executives a VIP opportunity to learn about how to improve your association and your meetings and meet your peers in the process. Tempted Of course you are So why join us Invest in yourself and your association with a free afternoon of education delivered by experts and peers. Begin your IMEX experience in style with our much-loved cocktail reception Association Evening where you ll find yourself chatting merrily with peers and suppliers alike. Just don t forget your notebook as you ll be filling it fast with contacts and pearls of wisdom. IMEX. A small friendly company hosting a big friendly event. Come and join us. For more info contact the ever-helpful Natasha Richards. Call 44 (0)1273 224917 Email natasha.richards imexexhibitions.com Web imex-frankfurt.com association The worldwide exhibition for incentive travel meetings and events.